Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 15 years
- Protected through the principal
- No FCA actions
- Active company since 2010
- Accounts filed up to 31 December 2025
- 1 thing worth a closer look in the background checks
Responsible principal firm
HL Partnership Limited Reference number: 303397 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Custom Mortgage Solutions Limited (FRN 537566) is an AR of HL Partnership Limited (FRN 303397). When you use Custom Mortgage Solutions's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Custom Mortgage Solutions, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
6 Merus Court, Meridian Business Park, Leicester, LE19 1RJ, United Kingdom
In the full report: 3 background checks, 1 thing worth a closer look
- When custominsurancemortgagesolutions.co.uk first appeared online, and whether it can receive email
- What kind of line 01392 353890 is
- Who else gives the postcode LE19 1RJ
Other names (3)
If you were contacted under any of these names, it is this firm.
- CIMS Trading name: A name it trades under now.
- CMS Trading name: A name it trades under now.
- Custom Insurance and Mortgage Solutions Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through HL Partnership Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 07439678 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 15 November 2010 (15 years old)
- Registered office
- 6 Merus Court, Meridian Business Park, Leicester, LE19 1RJ, England
- Nature of business
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- Financial intermediation not elsewhere classified (SIC 64999)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Jonathan Charles Madeley | Director | Mar 1970 | 15 Nov 2010 | 6 other companies |
| Philippus Rudolph Botha | Director | Apr 1974 | 3 Aug 2026 | 8 other companies |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 14
- closed down
- 4
- are FCA-registered
- 4
In the full report: all 14 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 4 on the FCA register
- All 5 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£127k
−33% from £190k
Cash at bank
£123k
−59% from £304k
Owed within a year
£48.9k
+21% from £40.6k
Assets and liabilities
In the full report: all 4 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 07439678. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Custom Mortgage Solutions’s history from the FCA register and Companies House, newest first.
2026
16 October 2026
- Hl Partnership Holdings Limited took control (75–100% of shares)
- Josewin Limited gave up control
Companies House
2025
28 August 2025
- Custom Insurance & Mortgage Solutions Limited stopped being a part-owner
Companies House
2021
5 January 2021
- Josewin Limited took control (75–100% of shares)
Companies House
2016
6 April 2016
- Custom Insurance & Mortgage Solutions Limited became a part-owner (25–50% of shares)
Companies House
2010
13 December 2010
- Became an appointed representative
FCA register
15 November 2010
- Incorporated at Companies House
Companies House
In the full report: all 19 events
- All 19 events in its history (7 shown here)
- Every director appointment and resignation: 8
Firms connected to Custom Mortgage Solutions
Other FCA-listed firms that share a director, phone number or address with Custom Mortgage Solutions. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 4
- share a director
- 4
- share its postcode
- 2
In the full report: all 4 connected firms, named
- How each is linked: shared directors (4), the same postcode (2)
- Who links each one: the named directors, with dates
Firms like Custom Mortgage Solutions
Other firms of the same type (mortgage adviser or broker), nearest first.
In Leicester
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Custom Mortgage Solutions
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 14 other companies its directors have run, named
- 3 background checks on its contact details, 1 flagged
- 4 years of accounts, charted
- All 19 events in its history
- 4 connected firms, named, and who links them
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Frequently asked questions about this firm
Is Custom Mortgage Solutions Limited FCA authorised?
What does appointed representative mean for Custom Mortgage Solutions?
What is Custom Mortgage Solutions’ phone number and website?
Is Custom Mortgage Solutions a scam or clone?
Is my money safe with Custom Mortgage Solutions?
Who owns Custom Mortgage Solutions?
Who runs Custom Mortgage Solutions?
How long has Custom Mortgage Solutions been in business?
What do Custom Mortgage Solutions’ latest accounts show?
Does Custom Mortgage Solutions use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk