Deborah Shiels

Reference number: 489750

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Appointed representative

Deborah Shiels does not hold FCA authorisation of their own, and acts under a principal firm, which is legally responsible for their regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Deborah Shiels (FRN 489750) is an AR of First Complete Limited (FRN 435779). When you use Deborah Shiels's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Deborah Shiels, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    028 7126 2594

  • Address

    79 Circular Road, Londonderry, Northern Ireland, BT48 9QY, United Kingdom

In the full report: 2 background checks

  • What kind of line 028 7126 2594 is
  • Who else gives the postcode BT48 9QY
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • DS Mortgage & Insurance Solutions Trading name: A name it trades under now.
  • DS Mortgage and Insurance Solutions Former name: A name it was registered under before.

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through First Complete Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

Deborah Shiels’s history from the FCA register and Companies House, newest first.

2023

26 July 2023

  • Changed its registered name from "DS Mortgage and Insurance Solutions"
  • Began trading as "DS Mortgage & Insurance Solutions"

FCA register

2008

6 October 2008

  • Became an appointed representative

FCA register

Director appointments and resignations, and trading names, appear under All events.

Firms like Deborah Shiels

Other firms of the same type (mortgage adviser or broker), nearest first.

In Londonderry

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Deborah Shiels

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 background checks on its contact details
  • All 3 events in its history

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Frequently asked questions about this firm

Is Deborah Shiels FCA authorised?
Deborah Shiels (FRN 489750) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Deborah Shiels?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Deborah Shiels (FRN 489750) is an AR of First Complete Limited (FRN 435779). When you use Deborah Shiels's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Deborah Shiels, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Deborah Shiels’ phone number?
The FCA register lists the phone number 028 7126 2594 for Deborah Shiels. If you were given different contact details, use these to check with the firm before going any further.
Is Deborah Shiels a scam or clone?
Deborah Shiels is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Deborah Shiels?
Protection works through First Complete Limited, the principal firm responsible for Deborah Shiels's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Deborah Shiels use any other names?
It trades as DS Mortgage & Insurance Solutions. It has previously used the name DS Mortgage and Insurance Solutions.

Sources and links

The full report on Deborah Shiels

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