Direct Help & Advice Ltd.
Reference number: 624729
Instant download
Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Phoenix Street, Derby, Derbyshire, DE1 2ER, United Kingdom
In the full report: 3 background checks
- When dhadvice.org first appeared online, and whether it can receive email
- What kind of line 01332 287850 is
- Who else gives the postcode DE1 2ER
The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)
FCA permissions and consumer protection
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
- Debt Adjusting
- Debt-counselling
- Providing Credit Information Services
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 03495233 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private company limited by guarantee
- Incorporated
- 20 January 1998 (28 years old)
- Registered office
- Matches the FCA register address ✓
- Nature of business
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- Other information service activities not elsewhere classified (SIC 63990)
- Activities of call centres (SIC 82200)
- Educational support services (SIC 85600)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Leysa Relf | Director | Oct 1975 | 13 May 2025 | None |
| Justine Erika Claxton | Director | Nov 1971 | 26 Jan 2026 | None |
| David Edward Walsh | Director | Jan 1973 | 26 Jan 2026 | None |
| Suzanne Grace Walker | Secretary | Not published | 28 Mar 2017 | – |
In the full report: every company its directors have run
- Confirmation that these 3 directors run no other company
- All 53 people who have been directors, with their dates
Filed accounts and finances
Net assets
£357k
No earlier figure to compare
Cash at bank
£58.2k
No earlier figure to compare
Employees (average)
41
No earlier figure to compare
Owed within a year
£305k
No earlier figure to compare
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 03495233. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Direct Help & Advice’s history from the FCA register and Companies House, newest first.
2025
13 May 2025
- Karen Virginia Banks gained significant control
Companies House
2020
15 January 2020
- Karla Cook gained significant control
- Paul Guy Naylor no longer has significant control
Companies House
2016
6 April 2016
- Paul Guy Naylor gained significant control
Companies House
2014
1 April 2014
- Regulated by the FCA from this date
- FCA imposed a requirement (Not for profit firm)
- Became authorised by the FCA
FCA register
1998
20 January 1998
- Incorporated at Companies House
Companies House
In the full report: all 112 events
- All 112 events in its history (8 shown here)
- Every director appointment and resignation: 103
Firms like Direct Help & Advice
Other firms of the same type (debt advice or management), nearest first.
In Derby
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Direct Help & Advice
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 3 background checks on its contact details
- All 112 events in its history
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Frequently asked questions about this firm
Is Direct Help & Advice Ltd. FCA authorised?
What is Direct Help & Advice’s phone number and website?
Is Direct Help & Advice a scam or clone?
Is my money safe with Direct Help & Advice?
Who owns Direct Help & Advice?
Who runs Direct Help & Advice?
How long has Direct Help & Advice been in business?
What do Direct Help & Advice’s latest accounts show?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk