Donalds Garage (Bury st Edmunds) Limited: FCA regulated?

Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Appointed for 21 years
Protected through the principal
No FCA actions
Active company since 2004

Responsible principal firm

Itc Compliance Limited Reference number: 313486 Authorised View firm →

What does this mean?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
Donalds Garage (Bury st Edmunds) Limited (FRN 407137) is an AR of Itc Compliance Limited (FRN 313486). When you use Donalds Garage (Bury st Edmunds)'s services, the FCA authorisation sits with the principal firm.
Example: if you take financial advice from Donalds Garage (Bury st Edmunds), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

thedonaldsgroup.com (opens in a new tab)
Phone number

01284 723336
Address

C/O First Hamblin (Eastern) Limited, Papyrus Business Parc, Werrington, Peterborough, Cambridgeshire, PE4 5BH, United Kingdom

In the full report: 3 background checks

When thedonaldsgroup.com first appeared online, and whether it can receive email
What kind of line 01284 723336 is
Who else gives the postcode PE4 5BH

Other names (5)

If you were contacted under any of these names, it is this firm.

Donalds Kia Trading name: A name it trades under now.
Donalds Kia (Ipswich) Trading name: A name it trades under now.
The Donalds Group Trading name: A name it trades under now.
Donalds Bury St Edmunds Former name: A name it was registered under before.
Donalds Mazda Former trading name: A name it used to trade under.

FCA permissions and consumer protection

Protection through the principal firm
Protection works through Itc Compliance Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 05134645 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 21 May 2004 (22 years old)
Registered office: C/O First Hamblin (Eastern) Limited Papyrus Business Parc, Werrington, Peterborough, PE4 5BH, England
Nature of business: Sale of new cars and light motor vehicles (SIC 45111)
Sale of used cars and light motor vehicles (SIC 45112)
Maintenance and repair of motor vehicles (SIC 45200)
Retail trade of motor vehicle parts and accessories (SIC 45320)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Samantha Caroline Hamblin	Director	Nov 1974	29 Apr 2014	11 other companies
Ilse Charlotte Hamblin	Director	Aug 1940	26 May 2017	1 other company
Jaime Kelly	Director	Jun 1979	1 May 2021	8 other companies
David Graham Wemyss	Director	Apr 1974	1 May 2021	2 other companies

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 11
closed down: 3
are FCA-registered: 6

In the full report: all 11 companies, named

What each company does, and whether it is still trading
Which of these 4 directors sit on each board, and since when
Any that went into liquidation or administration
The 6 on the FCA register
The 8 companies these 4 directors run together
All 7 people who have ever been directors, with their dates

Key dates in its history

Donalds Garage (Bury st Edmunds)’s history from the FCA register and Companies House, newest first.

Key events (4) All events (19)

2016

6 April 2016

Donalds Garage Ltd took control (75–100% of shares)

Companies House

2015

11 February 2015

Changed its registered name from "Donalds Bury St Edmunds"

FCA register

2005

14 January 2005

Became an appointed representative

FCA register

2004

21 May 2004

Incorporated at Companies House

Companies House

In the full report: all 19 events

All 19 events in its history (4 shown here)
Every director appointment and resignation: 10

Firms connected to Donalds Garage (Bury st Edmunds)

Other FCA-listed firms that share a director, phone number or address with Donalds Garage (Bury st Edmunds). A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 7
share a director: 6
share its postcode: 5

In the full report: all 7 connected firms, named

How each is linked: shared directors (6), the same postcode (5)
Who links each one: the named directors, with dates

Firms like Donalds Garage (Bury st Edmunds)

Other firms of the same type (car dealer), nearest first.

In Peterborough

Boongate Kia LimitedPeterboroughAppointed representative Abba's Autos LtdPeterboroughAppointed representative Barnwell Trailers LimitedPeterboroughAppointed representative C&N Consulting Services LtdPeterboroughAppointed representative Central Garage (Uppingham) LimitedPeterboroughAppointed representative Crystal Automotive Group LtdPeterboroughAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Donalds Garage (Bury st Edmunds)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

11 other companies its directors have run, named
3 background checks on its contact details
All 19 events in its history
7 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Donalds Garage (Bury st Edmunds) Limited FCA authorised?

Donalds Garage (Bury st Edmunds) Limited (FRN 407137) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does appointed representative mean for Donalds Garage (Bury st Edmunds)?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Donalds Garage (Bury st Edmunds) Limited (FRN 407137) is an AR of Itc Compliance Limited (FRN 313486). When you use Donalds Garage (Bury st Edmunds)'s services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Donalds Garage (Bury st Edmunds), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Donalds Garage (Bury st Edmunds)’s phone number and website?

The FCA register lists the phone number 01284 723336 and the website thedonaldsgroup.com for Donalds Garage (Bury st Edmunds). If you were given different contact details, use these to check with the firm before going any further.

Is Donalds Garage (Bury st Edmunds) a scam or clone?

Donalds Garage (Bury st Edmunds) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Donalds Garage (Bury st Edmunds)?

Protection works through Itc Compliance Limited, the principal firm responsible for Donalds Garage (Bury st Edmunds)'s regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who owns Donalds Garage (Bury st Edmunds)?

Donalds Garage (Bury st Edmunds) is owned by Donalds Garage Ltd, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.

Who runs Donalds Garage (Bury st Edmunds)?

Companies House lists 4 directors of Donalds Garage (Bury st Edmunds): Samantha Caroline Hamblin, Ilse Charlotte Hamblin, Jaime Kelly and David Graham Wemyss.

How long has Donalds Garage (Bury st Edmunds) been in business?

The company was formed on 21 May 2004.

Does Donalds Garage (Bury st Edmunds) use any other names?

It trades as Donalds Kia, Donalds Kia (Ipswich) and The Donalds Group. It has previously used 2 other names: Donalds Bury St Edmunds and Donalds Mazda.