DS Smith Limited

Reference number: 933725

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

Cycle Solutions (Cycle to Work) Limited Reference number: 722968 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • DS Smith Limited (FRN 933725) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not DS Smith.
  • Example: if DS Smith refers you to a financial adviser, the advice should come from the principal firm, not from DS Smith itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    07545 429001

  • Address

    Level 3, 1 Paddington Square, London, Westminster, W2 1DL, United Kingdom

In the full report: 2 background checks

  • What kind of line 07545 429001 is
  • Who else gives the postcode W2 1DL
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • DS Smith PLC Former name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
01377658
Company status
Active
Company type
Private limited company
Incorporated
7 July 1978 (48 years old)
Registered office
Level 3 1 Paddington Square, London, W2 1DL, United Kingdom
Nature of business
  • Activities of head offices (SIC 70100)

Directors and company secretaries

Name Role Born Appointed Other companies
Vincent Pierre Andre Marie Joseph Bonnot Director Mar 1970 31 Jan 2025 5 other companies
Steven Wayne Hieatt Director Sep 1971 31 Jan 2025 6 other companies
Timothy S. Nicholls Director Jul 1961 31 Jan 2025 None
Steven Wayne Hieatt Secretary Not published 4 Feb 2025 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
7
still active
7
run together
4

In the full report: all 7 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 4 companies these 3 directors run together
  • All 44 people who have ever been directors, with their dates
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Key dates in its history

DS Smith’s history from the FCA register and Companies House, newest first.

Key events (5) All events (83)

2025

19 March 2025

  • Changed its registered name from "DS Smith PLC"

FCA register

5 February 2025

  • International Paper UK Holdings Limited took control (75–100% of shares)

Companies House

4 February 2025

  • Board replaced: all 9 directors left and 3 new directors took over

Companies House

2020

8 September 2020

  • Became an introducer appointed representative

FCA register · Companies House

1978

7 July 1978

  • Incorporated at Companies House

Companies House

In the full report: all 83 events

  • All 83 events in its history (5 shown here)
  • Every director appointment and resignation: 78
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Get the full report on DS Smith

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 7 other companies its directors have run, named
  • 2 background checks on its contact details
  • All 83 events in its history

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Frequently asked questions about this firm

Is DS Smith Limited FCA authorised?
DS Smith Limited (FRN 933725) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for DS Smith?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. DS Smith Limited (FRN 933725) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not DS Smith. Example: if DS Smith refers you to a financial adviser, the advice should come from the principal firm, not from DS Smith itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is DS Smith’s phone number?
The FCA register lists the phone number 07545 429001 for DS Smith. If you were given different contact details, use these to check with the firm before going any further.
Is DS Smith a scam or clone?
DS Smith is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with DS Smith?
Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for DS Smith's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns DS Smith?
DS Smith is owned by International Paper UK Holdings Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 5 February 2025.
Who runs DS Smith?
Companies House lists 3 directors of DS Smith: Vincent Pierre Andre Marie Joseph Bonnot, Steven Wayne Hieatt and Timothy S. Nicholls.
How long has DS Smith been in business?
The company was formed on 7 July 1978.
Does DS Smith use any other names?
It has previously used the name DS Smith PLC.

Sources and links

The full report on DS Smith Limited

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