Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for 6 years
- Protected through the principal
- No FCA actions
- Active company since 2018
- Accounts filed up to 31 May 2025
Responsible principal firm
Switcha Limited Reference number: 828963 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- DTR Customs LTD (FRN 936058) introduces customers to Switcha Limited (FRN 828963). Any regulated advice or arranging is done by the principal, not DTR Customs.
- Example: if DTR Customs refers you to a financial adviser, the advice should come from the principal firm, not from DTR Customs itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
62-64 Market Street, Ashby-de-la-Zouch, LE65 1AN, United Kingdom
In the full report: 3 background checks
- When dtrcustoms.co.uk first appeared online, and whether it can receive email
- What kind of line 0115 837 3433 is
- Who else gives the postcode LE65 1AN
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Switcha Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 11362925 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 15 May 2018 (8 years old)
- Registered office
- 62-64 Market Street C/O Troy Business Services Ltd, 62-64 Market Street, Ashby-De-La-Zouch, Leicestershire, LE65 1AN, England
- Nature of business
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- Manufacture of other furniture (SIC 31090)
- specialised design activities (SIC 74100)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| David Thomas Raybone | Director | Jul 1983 | 15 May 2018 | None |
| Hayley Gwen Raybone | Director | Mar 1981 | 15 May 2018 | None |
In the full report: every company its directors have run
- Confirmation that these 2 directors run no other company
Filed accounts and finances
Net assets
£109k
Up £103k from £6,247
Cash at bank
£115k
+150% from £46.1k
Employees (average)
6
Same as 6
Owed within a year
£112k
−1.3% from £114k
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 11362925. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
DTR Customs’s history from the FCA register and Companies House, newest first.
2020
12 October 2020
- Became an introducer appointed representative
FCA register
2018
15 May 2018
- Incorporated at Companies House
- David Thomas Raybone became a part-owner (25–50% of shares)
- Hayley Gwen Raybone became a part-owner (25–50% of shares)
Companies House
In the full report: all 7 events
- All 7 events in its history (4 shown here)
- Every director appointment and resignation: 2
Firms connected to DTR Customs
Other FCA-listed firms that share a director, phone number or address with DTR Customs. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share its postcode
- 1
In the full report: the connected firm, named
- How it is linked: the same postcode (1)
- Who links it to this firm: the named directors, with dates
Firms like DTR Customs
Other firms of the same type (credit broker), nearest first.
In Ashby-de-la-Zouch
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on DTR Customs
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 3 background checks on its contact details
- 7 years of accounts, charted
- All 7 events in its history
- 1 connected firm, named, and who links them
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Frequently asked questions about this firm
Is DTR Customs LTD FCA authorised?
What does introducer appointed representative mean for DTR Customs?
What is DTR Customs’ phone number and website?
Is DTR Customs a scam or clone?
Is my money safe with DTR Customs?
Who owns DTR Customs?
Who runs DTR Customs?
How long has DTR Customs been in business?
What do DTR Customs’ latest accounts show?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk