Durham Constabulary

Reference number: 1009800

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Introducer appointed representative

Durham Constabulary can only introduce you to their principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

Cycle Solutions (Cycle to Work) Limited Reference number: 722968 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Durham Constabulary (FRN 1009800) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Durham Constabulary.
  • Example: if Durham Constabulary refers you to a financial adviser, the advice should come from the principal firm, not from Durham Constabulary itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    0345 606 0365

  • Address

    Police Headquarters, Aykley Heads, Durham, County Durham, DH1 5TT, United Kingdom

In the full report: 2 background checks

  • What kind of line 0345 606 0365 is
  • Who else gives the postcode DH1 5TT
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FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Get the full report on Durham Constabulary

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 background checks on its contact details

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Frequently asked questions about this firm

Is Durham Constabulary FCA authorised?
Durham Constabulary (FRN 1009800) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Durham Constabulary?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Durham Constabulary (FRN 1009800) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Durham Constabulary. Example: if Durham Constabulary refers you to a financial adviser, the advice should come from the principal firm, not from Durham Constabulary itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Durham Constabulary’s phone number?
The FCA register lists the phone number 0345 606 0365 for Durham Constabulary. If you were given different contact details, use these to check with the firm before going any further.
Is Durham Constabulary a scam or clone?
Durham Constabulary is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Durham Constabulary?
Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for Durham Constabulary's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Sources and links

The full report on Durham Constabulary

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