East Herts Citizens Advice Service: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 2000

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

citizensadviceeastherts.org.uk (opens in a new tab)
Phone number

01920 459931
Address

The Manor House, 21 High Street, Buntingford, Hertfordshire, SG9 9AB, United Kingdom

In the full report: 3 background checks

When citizensadviceeastherts.org.uk first appeared online, and whether it can receive email
What kind of line 01920 459931 is
Who else gives the postcode SG9 9AB

Other names (2)

If you were contacted under any of these names, it is this firm.

Citizens Advice East Herts Trading name: A name it trades under now.
East Hertfordshire Citizens Advice Service Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 03982216 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 27 April 2000 (26 years old)
Registered office: The Manor House, High Street, Buntingford, Hertfordshire, SG9 9AB, England
Nature of business: Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Anthony John Murphy	Director	May 1958	27 Jun 2018	3 other companies
Ballu Sesay	Director	Apr 1978	27 Jun 2018	1 other company
James Hamish Dowson	Director	Sep 1968	19 Oct 2018	None
Barry Hunt	Director	Feb 1974	3 Nov 2020	1 other company
Rachael Emma Williamson	Director	Mar 1979	27 Mar 2023	1 other company
Jane Caroline Stewart Sartin	Director	Jun 1976	26 Jan 2024	1 other company
Natalie Edwards	Director	Sep 1975	26 Apr 2024	None
Amy Cecile Iliev	Director	Apr 1981	1 Jul 2026	None
James Hamish Dowson	Secretary	Not published	10 Oct 2007	–

Other companies run by these 8 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 7
closed down: 3
still active: 4

In the full report: all 7 companies, named

What each company does, and whether it is still trading
Which of these 8 directors sit on each board, and since when
Any that went into liquidation or administration
All 39 people who have ever been directors, with their dates

Key dates in its history

East Herts Citizens Advice Service’s history from the FCA register and Companies House, newest first.

Key events (5) All events (79)

2020

6 November 2020

Changed its registered name from "East Hertfordshire Citizens Advice Service"

FCA register

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

2000

27 April 2000

Incorporated at Companies House

Companies House

In the full report: all 79 events

All 79 events in its history (5 shown here)
Every director appointment and resignation: 70

Firms connected to East Herts Citizens Advice Service

Other FCA-listed firms that share a director, phone number or address with East Herts Citizens Advice Service. A link shows who the firm is tied to, not whether either can be trusted.

connected firm: 1
share its postcode: 1

In the full report: the connected firm, named

How it is linked: the same postcode (1)
Who links it to this firm: the named directors, with dates

Firms like East Herts Citizens Advice Service

Other firms of the same type (debt advice or management), nearest first.

In the Stevenage (SG) postcode area

Equipment Rentals & Sales LimitedLetchworthAuthorised North Hertfordshire and District Citizens Advice BureauLetchworth Garden CityAuthorised Stevenage Citizens Advice BureauStevenageAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on East Herts Citizens Advice Service

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

7 other companies its directors have run, named
3 background checks on its contact details
All 79 events in its history
1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is East Herts Citizens Advice Service FCA authorised?

Yes, East Herts Citizens Advice Service (FRN 617594) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is East Herts Citizens Advice Service’s phone number and website?

The FCA register lists the phone number 01920 459931 and the website citizensadviceeastherts.org.uk for East Herts Citizens Advice Service. If you were given different contact details, use these to check with the firm before going any further.

Is East Herts Citizens Advice Service a scam or clone?

East Herts Citizens Advice Service is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with East Herts Citizens Advice Service?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how East Herts Citizens Advice Service handles your money, so check the specific product before you commit. You can also refer complaints about East Herts Citizens Advice Service to the Financial Ombudsman Service, free of charge.

Who runs East Herts Citizens Advice Service?

Companies House lists 8 directors of East Herts Citizens Advice Service: Anthony John Murphy, Ballu Sesay, James Hamish Dowson, Barry Hunt, Rachael Emma Williamson, Jane Caroline Stewart Sartin and 2 more.

How long has East Herts Citizens Advice Service been in business?

The company was formed on 27 April 2000, and has held its current FCA authorisation since April 2014.

Does East Herts Citizens Advice Service use any other names?

It trades as Citizens Advice East Herts. It has previously used the name East Hertfordshire Citizens Advice Service.