eBay Commerce UK Ltd

Reference number: 925354

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

This company holds 2 other FCA records

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When ebay.co.uk first appeared online, and whether it can receive email
  • What kind of line 0800 358 3229 is, and the other firm that gives it
  • Who else gives the postcode TW9 1EJ
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • eBay Trading name

FCA permissions and consumer protection

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (4 permissions)
  • 1. Services enabling cash to be placed on a payment account as well as all the operations required for operating a payment account.
  • 2. Services enabling cash withdrawals from a payment account as well as all the operations required for operating a payment account.
  • 3. Executing payment transactions (no credit line)
  • 5. Issuing and/or acquiring of payment instruments.

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
181
upheld, against a 31% median
30%
about banking and credit
181

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
12037643
Company status
Active
Company type
Private limited company
Incorporated
6 June 2019 (7 years old)
Registered office
1 More London Place, London, SE1 2AF, United Kingdom
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Subrata Roy Director Aug 1971 29 Oct 2020 1 other company
Sholto David Andrew Mee Director Feb 1980 15 Dec 2022 2 other companies
Eve Rebecca Eaton Williams Director Jul 1983 25 Sep 2025 3 other companies

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
5
closed down
1
is FCA-registered
1

In the full report: all 5 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
  • The 1 company these 3 directors run together
  • All 6 people who have ever been directors, with their dates
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Key dates in its history

EBay Commerce UK’s history from the FCA register and Companies House, newest first.

Key events (4) All events (14)

2021

28 April 2021

  • Regulated by the FCA from this date
  • Became an authorised payment institution

FCA register

2019

6 June 2019

  • Incorporated at Companies House
  • Ebay Inc. took control (75–100% of shares)

Companies House

In the full report: all 14 events

  • All 14 events in its history (4 shown here)
  • Every director appointment and resignation: 9
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Firms connected to eBay Commerce UK

Other FCA-listed firms that share a director, phone number or address with eBay Commerce UK. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share a director
1
share its phone number
1

In the full report: the connected firm, named

  • How it is linked: shared directors (1), the same phone number (1), the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like eBay Commerce UK

Other firms of the same type (payment or money transfer firm), nearest first.

In the Twickenham (TW) postcode area

Adam Remit LtdEnglandRegisteredBC Remittance Ltd.LondonAuthorisedFGC Exchange LtdRegisteredHorseed Express LtdHounslowRegisteredNms Exchange LtdHounslowRegisteredAutomatic Data Processing LimitedStaines-upon-ThamesAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on eBay Commerce UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 5 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 14 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is eBay Commerce UK Ltd FCA authorised?
Yes, eBay Commerce UK Ltd (FRN 925354) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2021 and works as a payment or money transfer firm. The FCA has placed no limits on its permissions.
What is eBay Commerce UK’s phone number and website?
The FCA register lists the phone number 0800 358 3229 and the website ebay.co.uk for eBay Commerce UK. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by one other FCA firm.
Is eBay Commerce UK a scam or clone?
eBay Commerce UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with eBay Commerce UK?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about eBay Commerce UK to the Financial Ombudsman Service, free of charge.
Who owns eBay Commerce UK?
eBay Commerce UK is owned by Ebay Inc., which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 June 2019.
Who runs eBay Commerce UK?
Companies House lists 3 directors of eBay Commerce UK: Subrata Roy, Sholto David Andrew Mee and Eve Rebecca Eaton Williams.
How long has eBay Commerce UK been in business?
The company was formed on 6 June 2019, and has held its current FCA authorisation since April 2021.
How many complaints does eBay Commerce UK get?
In January–June 2025, the Financial Ombudsman Service received 181 new complaints about eBay Commerce UK, and upheld 30% of those it decided.
Does eBay Commerce UK use any other names?
It trades as eBay.

Sources and links

The full report on eBay Commerce UK Ltd

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