Ellwood Mortgages

Reference number: 481582

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Ellwood Mortgages (FRN 481582) is an AR of Personal Touch Financial Services Limited (FRN 187834). When you use Ellwood Mortgages's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Ellwood Mortgages, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    01768 865221

  • Address

    2 St. Andrews Square, Penrith, Cumbria, CA11 7AN, United Kingdom

In the full report: 2 background checks

  • What kind of line 01768 865221 is
  • Who else gives the postcode CA11 7AN
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FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Personal Touch Financial Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Firms like Ellwood Mortgages

Other firms of the same type (mortgage adviser or broker), nearest first.

In Penrith

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

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  • 2 background checks on its contact details

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Frequently asked questions about this firm

Is Ellwood Mortgages FCA authorised?
Ellwood Mortgages (FRN 481582) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Ellwood Mortgages?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Ellwood Mortgages (FRN 481582) is an AR of Personal Touch Financial Services Limited (FRN 187834). When you use Ellwood Mortgages's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Ellwood Mortgages, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Ellwood Mortgages’ phone number?
The FCA register lists the phone number 01768 865221 for Ellwood Mortgages. If you were given different contact details, use these to check with the firm before going any further.
Is Ellwood Mortgages a scam or clone?
Ellwood Mortgages is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Ellwood Mortgages?
Protection works through Personal Touch Financial Services Limited, the principal firm responsible for Ellwood Mortgages's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Sources and links

The full report on Ellwood Mortgages

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