Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 5 years
- Protected through the principal
- No FCA actions
- Active company since 2021
- Accounts filed up to 31 March 2025
Responsible principal firm
Vodafone Limited Reference number: 712210 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- ELROFA LIMITED (FRN 955191) is an AR of Vodafone Limited (FRN 712210). When you use ELROFA's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from ELROFA, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
-
Address
1 Commercial Road, Bournemouth, Dorset, BH2 5RH, United Kingdom
In the full report: 2 background checks
- What kind of line 07900 945540 is
- Who else gives the postcode BH2 5RH
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Vodafone Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 13295141 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 26 March 2021 (5 years old)
- Registered office
- 1 Commercial Road, Bournemouth, BH2 5RH, England
- Nature of business
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- Retail sale of mobile telephones (SIC 47421)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Fatmir Agaj | Director | Jan 1978 | 26 Mar 2021 | None |
| Candice Thereze Agaj | Director | Aug 1983 | 13 Nov 2023 | None |
In the full report: every company its directors have run
- Confirmation that these 2 directors run no other company
Filed accounts and finances
Net assets
£310k
+58% from £196k
Cash at bank
£46.7k
−86% from £332k
Employees (average)
25
Same as 25
Owed within a year
£174k
+19% from £147k
Net assets
In the full report: all 4 years of accounts
- Every year from 2022 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 13295141. Figures are exactly as filed; nothing is estimated.
Key dates in its history
Elrofa’s history from the FCA register and Companies House, newest first.
2023
13 November 2023
- Candice Thereze Agaj appointed as a director
Companies House
2021
21 July 2021
- Became an appointed representative
FCA register
26 March 2021
- Incorporated at Companies House
- Fatmir Agaj took control (75–100% of shares)
- Fatmir Agaj appointed as a director
Companies House
Director appointments and resignations, and trading names, appear under All events.
Firms like Elrofa
Other firms of the same type (retailer), nearest first.
In Bournemouth
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Elrofa
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 2 background checks on its contact details
- 4 years of accounts, charted
- All 5 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk