Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for under a year
- Protected through the principal
- No FCA actions
- Active company since 2000
- Accounts filed up to 31 December 2024
Responsible principal firm
Assured Travel Solutions Ltd Reference number: 795055 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Epassi UK Limited (FRN 1049743) introduces customers to Assured Travel Solutions Ltd (FRN 795055). Any regulated advice or arranging is done by the principal, not Epassi UK.
- Example: if Epassi UK refers you to a financial adviser, the advice should come from the principal firm, not from Epassi UK itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Rockwood House, Perrymount Road, Haywards Heath, RH16 3TW, United Kingdom
In the full report: 3 background checks
- When epassi.co.uk first appeared online, and whether it can receive email
- What kind of line 0345 300 6474 is
- Who else gives the postcode RH16 3TW
Other names (2)
If you were contacted under any of these names, it is this firm.
- Epassi Trading name: A name it trades under now.
- Zest Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Assured Travel Solutions Ltd, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 03997432 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 19 May 2000 (26 years old)
- Registered office
- Rockwood House, 9-17 Perrymount Road, Haywards Heath, RH16 3TW, United Kingdom
- Nature of business
-
- Other human health activities (SIC 86900)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Emma Vivo | Director | Oct 1977 | 30 Oct 2023 | 1 other company |
| Regina Duzanskaja | Director | Aug 1982 | 30 Oct 2023 | None |
| Garda Sugiyarto | Director | Jan 1991 | 12 Jun 2026 | 6 other companies |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 6
- still active
- 6
- is FCA-registered
- 1
In the full report: all 6 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- The one on the FCA register
- The 1 company these 3 directors run together
- All 13 people who have ever been directors, with their dates
Filed accounts and finances
Profit before tax
£1.49m
+62% from £919k
Net assets
£1.80m
+161% from £691k
Cash at bank
£3.14m
+11% from £2.82m
Employees (average)
52
+27% from 41
Profit before tax
In the full report: all 7 years of accounts
- Every year from 2019 to 2024
- Both charts, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 03997432. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Epassi UK’s history from the FCA register and Companies House, newest first.
2026
6 February 2026
- Became an introducer appointed representative
FCA register
2024
8 December 2024
- Wallet Bidco Limited took control (75–100% of shares)
Companies House
2023
1 April 2023
- Board replaced: both directors left and a new director took over
- Adrian James Kingaby Shillaker stopped being a part-owner
- Glenn Miles Rankin stopped being a part-owner
Companies House
2016
19 May 2016
- Adrian James Kingaby Shillaker became a part-owner (25–50% of shares)
- Glenn Miles Rankin became a part-owner (25–50% of shares)
Companies House
2000
19 May 2000
- Incorporated at Companies House
Companies House
In the full report: all 31 events
- All 31 events in its history (8 shown here)
- Every director appointment and resignation: 21
Firms connected to Epassi UK
Other FCA-listed firms that share a director, phone number or address with Epassi UK. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 3
- share a director
- 1
- share its postcode
- 2
In the full report: all 3 connected firms, named
- How each is linked: shared directors (1), the same postcode (2)
- Who links each one: the named directors, with dates
Firms like Epassi UK
Other firms of the same type (dental or medical practice), nearest first.
In the Redhill (RH) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Epassi UK
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 6 other companies its directors have run, named
- 3 background checks on its contact details
- 7 years of accounts, charted
- All 31 events in its history
- 3 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk