Ergo Travel Insurance Services Ltd: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 7 years
Your funds are protected by FSCS
No FCA actions
Active company since 2017
Its phone number is also given by a firm that is no longer authorised

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

ergotravelinsurance.co.uk (opens in a new tab)
Phone number

01403 249303

Also given by a firm that is no longer authorised. Check you are dealing with the firm on this page.
Address

E R G O Travel Insurance Services Ltd, 10 Eastcheap, London, EC3M 1AJ, United Kingdom

In the full report: 3 background checks

When ergotravelinsurance.co.uk first appeared online, and whether it can receive email
What kind of line 01403 249303 is, and the other firm that gives it
Who else gives the postcode EC3M 1AJ

Other names (8)

If you were contacted under any of these names, it is this firm.

ERGO TIS Trading name: A name it trades under now.
ERGO Total Insurance Services Trading name: A name it trades under now.
ERGO Total Insurance Solutions Trading name: A name it trades under now.
ERV Trading name: A name it trades under now.
ETI Trading name: A name it trades under now.
ETI Services Trading name: A name it trades under now.
ERV Insurance Services Former trading name: A name it used to trade under.
ERV Services Former trading name: A name it used to trade under.

FCA permissions and consumer protection

Manage or trade investments FSCS may apply
Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Arranging (bringing about) deals in investments
Dealing in investments as agent
Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 11091555 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 1 December 2017 (8 years old)
Registered office: 1 Fen Court, Fenchurch Avenue, London, EC3M 5BN, England
Nature of business: Activities of insurance agents and brokers (SIC 66220)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Karma Kirstin Sorcha Coogans	Director	Jan 1981	18 Nov 2022	2 other companies
Muhammad Ali Hassan Jaffery	Director	Oct 1989	18 Nov 2022	None
Sebastian Schmidtke	Director	Sep 1987	9 Apr 2025	None
Owain Richard Alexander James	Director	Feb 1992	3 Nov 2025	None
Anja Berner	Director	Jul 1974	18 May 2026	None
Martin Birkenheier	Director	Mar 1980	18 May 2026	None

Other companies run by these 6 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 2
closed down: 1
is FCA-registered: 1

In the full report: all 2 companies, named

What each company does, and whether it is still trading
Which of these 6 directors sit on each board, and since when
Any that went into liquidation or administration
The one on the FCA register
All 14 people who have ever been directors, with their dates

Key dates in its history

Ergo Travel Insurance Services’s history from the FCA register and Companies House, newest first.

Key events (4) All events (37)

2018

3 December 2018

Regulated by the FCA from this date
Became authorised by the FCA

FCA register

2017

1 December 2017

Incorporated at Companies House
Munchener Ruckversicherungs-Gesellschaft Aktiengesellschaft took control (75–100% of shares)

Companies House

In the full report: all 37 events

All 37 events in its history (4 shown here)
Every director appointment and resignation: 22

Firms connected to Ergo Travel Insurance Services

Other FCA-listed firms that share a director, phone number or address with Ergo Travel Insurance Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firm: 1
no longer authorised: 1
share its phone number: 1

In the full report: the connected firm, named

How it is linked: the same phone number (1)
Who links it to this firm: the named directors, with dates
1 past link through former directors

Firms like Ergo Travel Insurance Services

Other firms of the same type (insurance broker), nearest first.

In London

Amazon EU S.a.r.l.LondonAuthorised Revolut Travel LtdLondonAuthorised Santander Insurance Services UK LimitedLondonAuthorised Aon UK LimitedLondonAuthorised Hartford Underwriting Agency LimitedLondonAuthorised Chubb Underwriting Agencies LimitedLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Ergo Travel Insurance Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

2 other companies its directors have run, named
3 background checks on its contact details
All 37 events in its history
1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Ergo Travel Insurance Services Ltd FCA authorised?

Yes, Ergo Travel Insurance Services Ltd (FRN 805870) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2018 and works as an insurance broker. The FCA has placed no limits on its permissions.

What is Ergo Travel Insurance Services’ phone number and website?

The FCA register lists the phone number 01403 249303 and the website ergotravelinsurance.co.uk for Ergo Travel Insurance Services. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by one other FCA firm, one of which is no longer authorised.

Is Ergo Travel Insurance Services a scam or clone?

Ergo Travel Insurance Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Ergo Travel Insurance Services?

Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Ergo Travel Insurance Services to the Financial Ombudsman Service, free of charge.

Who owns Ergo Travel Insurance Services?

Ergo Travel Insurance Services is owned by Munchener Ruckversicherungs-Gesellschaft Aktiengesellschaft, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 1 December 2017.

Who runs Ergo Travel Insurance Services?

Companies House lists 6 directors of Ergo Travel Insurance Services: Karma Kirstin Sorcha Coogans, Muhammad Ali Hassan Jaffery, Sebastian Schmidtke, Owain Richard Alexander James, Anja Berner and Martin Birkenheier.

How long has Ergo Travel Insurance Services been in business?

The company was formed on 1 December 2017, and has held its current FCA authorisation since December 2018.

Does Ergo Travel Insurance Services use any other names?

It trades as ERGO TIS, ERGO Total Insurance Services, ERGO Total Insurance Solutions, ERV and ETI, and 1 more names. It has previously used 2 other names: ERV Insurance Services and ERV Services.