Experian Limited: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 9 years
Your funds are protected by FSCS
No FCA actions
Active company since 1960
73 Ombudsman complaints in January–June 2025

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

experian.co.uk (opens in a new tab)
Phone number

0115 941 0888
Address

Experian, The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham, Nottinghamshire, NG80 1ZZ, United Kingdom

In the full report: 3 background checks

When experian.co.uk first appeared online, and whether it can receive email
What kind of line 0115 941 0888 is, and the other firm that gives it
Who else gives the postcode NG80 1ZZ

Other names (11)

If you were contacted under any of these names, it is this firm.

Autocheck Former trading name: A name it used to trade under.
Credit Expert Former trading name: A name it used to trade under.
CreditMatcher Former trading name: A name it used to trade under.
Experian Business Assist Former trading name: A name it used to trade under.
Experian Car Data Check Former trading name: A name it used to trade under.
Garlik Former trading name: A name it used to trade under.
Gocompare.com Money Former trading name: A name it used to trade under.
HD Decisions Former trading name: A name it used to trade under.
Protect My ID Former trading name: A name it used to trade under.
Vehicle Car Check Former trading name: A name it used to trade under.
Vehicle Check Former trading name: A name it used to trade under.

FCA permissions and consumer protection

Account information No FSCS cover
This firm does not hold or move your money, it only reads your account data with your permission. There are no customer funds to safeguard and FSCS protection does not arise. You can still complain about how it handled your data.
Manage or trade investments FSCS may apply
Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
Advise on or arrange mortgages FSCS may apply
Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (8 permissions)

8. Account information services
Arranging (bringing about) deals in investments
Arranging (bringing about) regulated mortgage contracts
Credit Broking
Making arrangements with a view to regulated mortgage contracts
Making arrangements with a view to transactions in investments
Providing Credit Information Services
Providing Credit References

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025: 73
upheld, against a 31% median: 13%
about banking and credit: 73

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 00653331 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 22 March 1960 (66 years old)
Registered office: The Sir John Peace Building Experian Way, Ng2 Business Park, Nottingham, NG80 1ZZ
Nature of business: Information technology consultancy activities (SIC 62020)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Stuart John Deane	Director	Dec 1965	15 Feb 2016	4 other companies
Julia Mary Cattanach	Director	Aug 1971	24 Oct 2016	21 other companies
Steven Martin Cooper	Director	Apr 1970	28 Feb 2020	None
Malin Elisabeth Holmberg	Director	Nov 1971	2 May 2025	2 other companies
Cormac Vincent Dunne	Director	Jul 1973	1 Apr 2026	6 other companies
Claire Anna Murphy	Secretary	Not published	6 May 2025	–

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 27
closed down: 11
went insolvent: 2

In the full report: all 27 companies, named

What each company does, and whether it is still trading
Which of these 5 directors sit on each board, and since when
The 2 that went into liquidation or administration
The 5 on the FCA register, including 3 no longer authorised
The 6 companies these 5 directors run together
All 48 people who have ever been directors, with their dates

Key dates in its history

Experian’s history from the FCA register and Companies House, newest first.

Key events (4) All events (112)

2017

24 February 2017

Regulated by the FCA from this date
Became authorised by the FCA

FCA register

2016

6 April 2016

Experian Group Limited took control (75–100% of shares)

Companies House

1960

22 March 1960

Incorporated at Companies House

Companies House

In the full report: all 112 events

All 112 events in its history (4 shown here)
Every director appointment and resignation: 83

Firms connected to Experian

Other FCA-listed firms that share a director, phone number or address with Experian. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 2
share a director: 2
share its phone number: 1

In the full report: all 2 connected firms, named

How each is linked: shared directors (2), the same phone number (1), the same postcode (2)
Who links each one: the named directors, with dates
3 past links through former directors

Firms like Experian

Other firms of the same type (payment or money transfer firm), nearest first.

In Nottingham

Lanka Services LimitedNottinghamRegistered NEST Management LimitedNottinghamAuthorised Experian Refi Solutions LimitedNottinghamAuthorised Luxon Payments LimitedNottinghamAuthorised Mina Express LimitedNottinghamRegistered

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Experian

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

27 other companies its directors have run, named
3 background checks on its contact details
All 112 events in its history
2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Experian Limited FCA authorised?

Yes, Experian Limited (FRN 738097) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since February 2017 and works as a payment or money transfer firm. The FCA has placed no limits on its permissions.

What is Experian’s phone number and website?

The FCA register lists the phone number 0115 941 0888 and the website experian.co.uk for Experian. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by one other FCA firm.

Is Experian a scam or clone?

Experian is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Experian?

Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Experian to the Financial Ombudsman Service, free of charge.

Who owns Experian?

Experian is owned by Experian Group Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.

Who runs Experian?

Companies House lists 5 directors of Experian: Stuart John Deane, Julia Mary Cattanach, Steven Martin Cooper, Malin Elisabeth Holmberg and Cormac Vincent Dunne.

How long has Experian been in business?

The company was formed on 22 March 1960, and has held its current FCA authorisation since February 2017.

How many complaints does Experian get?

In January–June 2025, the Financial Ombudsman Service received 73 new complaints about Experian, and upheld 13% of those it decided.

Does Experian use any other names?

It has previously used 11 other names, including Autocheck, Credit Expert and CreditMatcher.