FIL Platform Solutions (UK) Limited

Reference number: 1003207

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When retirement.fidelity.co.uk first appeared online, and whether it can receive email
  • What kind of line 01737 836144 is
  • Who else gives the postcode KT20 6RP
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FCA permissions and consumer protection

  • Hold or safeguard your money · Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (7 permissions)
  • Arranging (bringing about) deals in investments
  • Arranging safeguarding and administration of assets
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Establishing, operating or winding up a stakeholder pension scheme
  • Establishing/operating/winding up a personal pension scheme
  • Making arrangements with a view to transactions in investments

Limits on what they may do

  • Restrictions on new business
    1. The Firm must not accept any new members into its personal pension scheme(s), by way of transfer or otherwise. 2. The Firm must not accept any new members into its stakeholder pension scheme(s), by way of transfer or otherwise. Effective date 3. The Requirements in this application are to take effect immediately upon their acceptance by the FCA and notification of such to the Firm via email. 4. The Requirements will remain in effect until the Authority approves an application by the Firm to have them removed, having demonstrated to the FCA’s satisfaction that the development and testing of its IT system have been completed and approved by its board and that the Firm is meeting and will continue to satisfy the Threshold Conditions in relation to all the regulated activities for which it has Part 4A permission.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
15018212
Company status
Active
Company type
Private limited company
Incorporated
21 July 2023 (3 years old)
Registered office
Beech Gate Millfield Lane, Lower Kingswood, Tadworth, Surrey, KT20 6RP
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Michelle Ann Cracknell Director Sep 1964 15 Sep 2023 41 other companies
Jill Michelle Holohan Director Jul 1978 15 Sep 2023 4 other companies
Mr David Huntley Director Feb 1961 15 Sep 2023 None
Jeffrey Elliott Harris Director Sep 1971 8 May 2025 1 other company
FIL INVESTMENT MANAGEMENT LIMITED Corporate secretary Not published 21 Jul 2023 –

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
45
closed down
8
went insolvent
1

In the full report: all 45 companies, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 18 on the FCA register, including one no longer authorised
  • The 1 company these 4 directors run together
  • All 6 people who have ever been directors, with their dates
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Key dates in its history

FIL Platform Solutions (UK)’s history from the FCA register and Companies House, newest first.

Key events (5) All events (14)

2025

4 April 2025

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Restrictions on new business)
  • Became authorised by the FCA

FCA register

2023

21 July 2023

  • Incorporated at Companies House
  • Fil Holdings (UK) Limited took control (75–100% of shares)

Companies House

In the full report: all 14 events

  • All 14 events in its history (5 shown here)
  • Every director appointment and resignation: 8
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Firms connected to FIL Platform Solutions (UK)

Other FCA-listed firms that share a director, phone number or address with FIL Platform Solutions (UK). A link shows who the firm is tied to, not whether either can be trusted.

connected firms
3
share a director
3
share its postcode
2

In the full report: all 3 connected firms, named

  • How each is linked: shared directors (3), the same postcode (2)
  • Who links each one: the named directors, with dates
  • 9 past links through former directors
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Firms like FIL Platform Solutions (UK)

Other firms of the same type (investment platform or stockbroker), nearest first.

Elsewhere in the UK

Wise Assets UK LtdLondonAuthorisedOANDA Europe LimitedLondonAuthorisedSantander ISA Managers LimitedGlasgowAuthorisedCapital Com (UK) LimitedLondonAuthorisedTrading 212 UK LimitedLondonAuthorisedAviva Investment Solutions UK LimitedYorkAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on FIL Platform Solutions (UK)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 45 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 14 events in its history
  • 3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is FIL Platform Solutions (UK) Limited FCA authorised?
Yes, FIL Platform Solutions (UK) Limited (FRN 1003207) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2025 and works as an investment platform or stockbroker. The FCA has placed a limit on what it may do.
What is FIL Platform Solutions (UK)’s phone number and website?
The FCA register lists the phone number 01737 836144 and the website retirement.fidelity.co.uk for FIL Platform Solutions (UK). If you were given different contact details, use these to check with the firm before going any further.
Is FIL Platform Solutions (UK) a scam or clone?
FIL Platform Solutions (UK) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with FIL Platform Solutions (UK)?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about FIL Platform Solutions (UK) to the Financial Ombudsman Service, free of charge.
Who owns FIL Platform Solutions (UK)?
FIL Platform Solutions (UK) is owned by Fil Holdings (UK) Limited, which holds 75–100% of shares, 75–100% of votes, can appoint and remove the board and held through a firm, since 21 July 2023.
Who runs FIL Platform Solutions (UK)?
Companies House lists 4 directors of FIL Platform Solutions (UK): Michelle Ann Cracknell, Jill Michelle Holohan, Mr David Huntley and Jeffrey Elliott Harris.
How long has FIL Platform Solutions (UK) been in business?
The company was formed on 21 July 2023, and has held its current FCA authorisation since April 2025.

Sources and links

The full report on FIL Platform Solutions (UK) Limited

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