Financial Administration Services Limited

Reference number: 122169

Instant download

Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When fidelity.co.uk first appeared online, and whether it can receive email
  • What kind of line 0800 414 161 is, and the 4 other firms that give it
  • Who else gives the postcode KT20 6RP
Instant PDF download
Other names (1)

If you were contacted under any of these names, it is this firm.

  • Fidelity Investments Limited Former name

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (2)
  • 020 4577 4235
  • 0800 861 1931
Fake email addresses (1)
  • client.services@international-fidelity.com
Fake websites (1)
  • international-fidelity.com
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Hold or safeguard your money Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (10 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Arranging safeguarding and administration of assets
  • Assisting in the administration and performance of a contract of insurance
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Establishing/operating/winding up a personal pension scheme
  • Making arrangements with a view to transactions in investments
  • Managing investments
  • Safeguarding and administration of assets (without arranging)

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
54
upheld, against a 31% median
12%
about investments
38

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
01629709
Company status
Active
Company type
Private limited company
Incorporated
19 April 1982 (44 years old)
Registered office
Beech Gate Millfield Lane, Lower Kingswood, Tadworth, Surrey, KT20 6RP, United Kingdom
Nature of business
  • Activities auxiliary to financial intermediation not elsewhere classified (SIC 66190)

Directors and company secretaries

Name Role Born Appointed Other companies
Peter John Horrell Director May 1968 1 Apr 2016 7 other companies
Alan Martin Rubenstein Director Sep 1956 30 Jun 2021 19 other companies
Michelle Ann Cracknell Director Sep 1964 1 Mar 2022 41 other companies
Georg Ludwig Bauer Director Sep 1985 16 Jun 2025 1 other company
Daniel Robert Wynn Director Jan 1975 16 Jul 2025 5 other companies
FIL INVESTMENT MANAGEMENT LIMITED Corporate secretary Not published 16 Nov 2020 –

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
69
closed down
14
went insolvent
1

In the full report: all 69 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 24 on the FCA register, including one no longer authorised
  • The 3 companies these 5 directors run together
  • All 51 people who have ever been directors, with their dates
Instant PDF download

Key dates in its history

Financial Administration Services’s history from the FCA register and Companies House, newest first.

Key events (10) All events (110)

2026

5 February 2026

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2016

7 April 2016

  • Abigail Johnson no longer has significant control

Companies House

6 April 2016

  • Abigail Johnson gained significant control
  • Fil Holdings (UK) Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2002

5 August 2002

  • Changed its registered name from "Fidelity Investments Limited"

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register · Companies House

1994

19 December 1994

  • Regulated by the Personal Investment Authority from this date

FCA register

1982

19 April 1982

  • Incorporated at Companies House

Companies House

In the full report: all 110 events

  • All 110 events in its history (10 shown here)
  • Every director appointment and resignation: 97
Instant PDF download

Firms connected to Financial Administration Services

Other FCA-listed firms that share a director, phone number or address with Financial Administration Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
9
share a director
6
share its phone number
4

In the full report: all 9 connected firms, named

  • How each is linked: shared directors (6), the same phone number (4), the same postcode (6)
  • Who links each one: the named directors, with dates
  • 6 past links through former directors
Instant PDF download

Firms like Financial Administration Services

Other firms of the same type (investment or fund manager), nearest first.

In Tadworth

FIL Investment Services (UK) LimitedTadworthAuthorisedFIL Investments InternationalTadworthAuthorisedFIL Pensions ManagementTadworthAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Financial Administration Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 69 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 110 events in its history
  • 9 connected firms, named, and who links them

Instant PDF One-off payment Secure checkout by Stripe

Frequently asked questions about this firm

Is Financial Administration Services Limited FCA authorised?
Yes, Financial Administration Services Limited (FRN 122169) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as an investment or fund manager. The FCA has placed no limits on its permissions.
What is Financial Administration Services’ phone number and website?
The FCA register lists the phone number 0800 414 161 and the website fidelity.co.uk for Financial Administration Services. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 4 other FCA firms.
Is Financial Administration Services a scam or clone?
Scammers have impersonated Financial Administration Services: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Financial Administration Services, shown on this page.
Is my money safe with Financial Administration Services?
It is permitted to hold and control client money, which it must keep separate from its own. It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount, and eligible claims may be protected by the FSCS. You can also refer complaints about Financial Administration Services to the Financial Ombudsman Service, free of charge.
Who owns Financial Administration Services?
Financial Administration Services is owned by Fil Holdings (UK) Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016. Before that, it was controlled by Ms Abigail Johnson.
Who runs Financial Administration Services?
Companies House lists 5 directors of Financial Administration Services: Peter John Horrell, Alan Martin Rubenstein, Michelle Ann Cracknell, Georg Ludwig Bauer and Daniel Robert Wynn.
How long has Financial Administration Services been in business?
The company was formed on 19 April 1982, and has held its current FCA authorisation since December 2001.
How many complaints does Financial Administration Services get?
In January–June 2025, the Financial Ombudsman Service received 54 new complaints about Financial Administration Services, and upheld 12% of those it decided.
Does Financial Administration Services use any other names?
It has previously used the name Fidelity Investments Limited.

Sources and links

The full report on Financial Administration Services Limited

£19.99 · Instant PDF download

Loading secure checkout…