Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
PIVOTAL FINANCIAL LIMITED Reference number: 665649 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- First2Protect Limited (FRN 650323) is an AR of PIVOTAL FINANCIAL LIMITED (FRN 665649). When you use First2Protect's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from First2Protect, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
First Floor Keble House, Southernhay Gardens, Exeter, Devon, EX1 1NT, United Kingdom
In the full report: 3 background checks
- When first2protect.co.uk first appeared online, and whether it can receive email
- What kind of line 01392 849836 is
- Who else gives the postcode EX1 1NT
Other names (14)
If you were contacted under any of these names, it is this firm.
- First2Protect Insurance Services Trading name: A name it trades under now.
- Davis Tate Insurance Services Former trading name: A name it used to trade under.
- Dezrez Insurance Services Former trading name: A name it used to trade under.
- Frosts Insurance Services Former trading name: A name it used to trade under.
- Goodfellows Insurance Services Former trading name: A name it used to trade under.
- Iammoving.com Insurance Services Former trading name: A name it used to trade under.
- intercounty Insurance Services Former trading name: A name it used to trade under.
- JNP Insurance Services Former trading name: A name it used to trade under.
- Lauristons Insurance Services Former trading name: A name it used to trade under.
- London & Country Insurance Services Former trading name: A name it used to trade under.
- LSL Corporate Client Department Insurance Services Former trading name: A name it used to trade under.
- Reallymoving.com Insurance Services Former trading name: A name it used to trade under.
- Reeds Rains Insurance Services Former trading name: A name it used to trade under.
- Your Move Insurance Services Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Pivotal Financial Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 09014795 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 28 April 2014 (12 years old)
- Registered office
- First Floor, Keble House, Southernhay Gardens, Exeter, EX1 1NT, England
- Nature of business
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- Activities of insurance agents and brokers (SIC 66220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Mark Russell Batten | Director | Jul 1972 | 1 Feb 2020 | None |
| Jeremy Paul Gibson | Director | May 1973 | 20 Mar 2024 | 87 other companies |
| Mayank Prakash | Director | Jan 1973 | 21 Oct 2025 | 57 other companies |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 92
- closed down
- 16
- went insolvent
- 1
In the full report: all 92 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- The one that went into liquidation or administration
- The 37 on the FCA register, including one no longer authorised
- The 52 companies these 3 directors run together
- All 15 people who have ever been directors, with their dates
Key dates in its history
First2Protect’s history from the FCA register and Companies House, newest first.
2023
7 April 2023
- Pivotal Growth Limited took control (75–100% of shares)
- Your-Move.Co.Uk Ltd gave up control
Companies House
2016
6 April 2016
- Your-Move.Co.Uk Ltd took control (75–100% of shares)
Companies House
2014
17 October 2014
- Became an appointed representative
FCA register
28 April 2014
- Incorporated at Companies House
Companies House
In the full report: all 61 events
- All 61 events in its history (5 shown here)
- Every director appointment and resignation: 27
Firms connected to First2Protect
Other FCA-listed firms that share a director, phone number or address with First2Protect. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 2
- no longer authorised
- 1
- share its postcode
- 2
In the full report: all 2 connected firms, named
- How each is linked: the same postcode (2)
- Who links each one: the named directors, with dates
Firms like First2Protect
Other firms of the same type (insurance broker), nearest first.
In Exeter
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on First2Protect
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 92 other companies its directors have run, named
- 3 background checks on its contact details
- All 61 events in its history
- 2 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk