Genpact South Africa (Pty) Ltd

Genpact South Africa (Pty) Ltd (FRN 1047940) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Genpact South Africa (Pty) Ltd (FRN 1047940) is an AR of GENPACT UK FINANCIAL SERVICING LIMITED (FRN 673574). When you use Genpact South Africa (Pty)'s services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Genpact South Africa (Pty), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

The FCA register lists the phone number +27 829 297 509 and the website genpact.com for Genpact South Africa (Pty). If you were given different contact details, use these to check with the firm before going any further.

Genpact South Africa (Pty) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Protection works through Genpact UK Financial Servicing Limited, the principal firm responsible for Genpact South Africa (Pty)'s regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.