Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
Responsible principal firm
PHOENIX FINANCIAL CONSULTANTS LIMITED Reference number: 539195 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Hale Heating and Renewables Ltd (FRN 1051921) introduces customers to PHOENIX FINANCIAL CONSULTANTS LIMITED (FRN 539195). Any regulated advice or arranging is done by the principal, not Hale Heating and Renewables.
- Example: if Hale Heating and Renewables refers you to a financial adviser, the advice should come from the principal firm, not from Hale Heating and Renewables itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
38 Holly Oak Road, Penllergaer, Swansea, Swansea, SA4 9DP, United Kingdom
In the full report: 3 background checks
- When haleheatingandrenewables.co.uk first appeared online, and whether it can receive email
- What kind of line 07469 241908 is
- Who else gives the postcode SA4 9DP
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Phoenix Financial Consultants Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 16617670 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 30 July 2025 (1 year old)
- Registered office
- 38 Holly Oak Road, Penllergaer, Swansea, SA4 9DP, Wales
- Nature of business
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- Plumbing, heat and air-conditioning installation (SIC 43220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Naomi Hale | Director | Mar 1993 | 19 Jan 2026 | 3 other companies |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 3
- still active
- 3
In the full report: all 3 companies, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- Any that went into liquidation or administration
- All 2 people who have ever been directors, with their dates
Key dates in its history
Hale Heating and Renewables’s history from the FCA register and Companies House, newest first.
2026
20 February 2026
- Became an introducer appointed representative
FCA register
19 January 2026
- Mae Grwp Hale Cyf gave up control
- Naomi Hale took control (75–100% of shares)
Companies House
2025
1 August 2025
- Ashley James Hale gave up control
- Mae Grwp Hale Cyf took control (75–100% of shares)
Companies House
30 July 2025
- Incorporated at Companies House
- Ashley James Hale took control (75–100% of shares)
Companies House
In the full report: all 10 events
- All 10 events in its history (7 shown here)
- Every director appointment and resignation: 3
Firms like Hale Heating and Renewables
Other firms of the same type (home improvement or trades), nearest first.
In Swansea
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Hale Heating and Renewables
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 3 other companies its directors have run, named
- 3 background checks on its contact details
- All 10 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk