Health-on-line Company UK Limited: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 21 years
Your funds are protected by FSCS
No FCA actions
Active company since 1998
1 thing worth a closer look in the background checks

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

axahealth.co.uk/health-on-line (opens in a new tab)
Phone number

020 7920 5000
Address

Axa, 20 Gracechurch Street, London, City Of London, EC3V 0BG, United Kingdom

In the full report: 3 background checks, 1 thing worth a closer look

When axahealth.co.uk first appeared online, and whether it can receive email
What kind of line 020 7920 5000 is, and the 2 other firms that give it
Whether EC3V 0BG is a shared office: 27 other firms give it

Other names (6)

If you were contacted under any of these names, it is this firm.

AXA Health Trading name: A name it trades under now.
homeinsurance-on-line.co.uk Former trading name: A name it used to trade under.
InsureMe-on-Line Former trading name: A name it used to trade under.
insureme-on-line.co.uk Former trading name: A name it used to trade under.
SecureHealth Former trading name: A name it used to trade under.
securehealth.co.uk Former trading name: A name it used to trade under.

FCA permissions and consumer protection

Manage or trade investments FSCS may apply
Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
Sell or arrange insurance FSCS may apply
Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (4 permissions)

Arranging (bringing about) deals in investments
Assisting in the administration and performance of a contract of insurance
Dealing in investments as agent
Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 03655704 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 26 October 1998 (28 years old)
Registered office: 20 Gracechurch Street, London, EC3V 0BG, United Kingdom
Nature of business: Activities of insurance agents and brokers (SIC 66220)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Matthew Alan Vardy	Director	Oct 1973	24 Mar 2017	13 other companies
Heather Mary Smith	Director	Apr 1966	14 Mar 2024	10 other companies
Karina Jane Bye	Secretary	Not published	13 Dec 2024	–

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 15
closed down: 4
are FCA-registered: 4

In the full report: all 15 companies, named

What each company does, and whether it is still trading
Which of these 2 directors sit on each board, and since when
Any that went into liquidation or administration
The 4 on the FCA register
The 8 companies these 2 directors run together
All 23 people who have ever been directors, with their dates

Key dates in its history

Health-on-line Company UK’s history from the FCA register and Companies House, newest first.

Key events (5) All events (60)

2016

6 April 2016

Axa Ppp Healthcare Group Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

Regulated by the FCA from this date

FCA register

2005

14 January 2005

Regulated by the Financial Services Authority from this date
Became authorised by the FCA

FCA register

1998

26 October 1998

Incorporated at Companies House

Companies House

In the full report: all 60 events

All 60 events in its history (5 shown here)
Every director appointment and resignation: 42

Firms connected to Health-on-line Company UK

Other FCA-listed firms that share a director, phone number or address with Health-on-line Company UK. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 5
share a director: 3
share its phone number: 2

In the full report: all 5 connected firms, named

How each is linked: shared directors (3), the same phone number (2), the same postcode (2)
Who links each one: the named directors, with dates
1 past link through former directors

Firms like Health-on-line Company UK

Other firms of the same type (insurance broker), nearest first.

In London

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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Health-on-line Company UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

15 other companies its directors have run, named
3 background checks on its contact details, 1 flagged
All 60 events in its history
5 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Health-on-line Company UK Limited FCA authorised?

Yes, Health-on-line Company UK Limited (FRN 308776) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as an insurance broker. The FCA has placed no limits on its permissions.

What is Health-on-line Company UK’s phone number and website?

The FCA register lists the phone number 020 7920 5000 and the website axahealth.co.uk/health-on-line for Health-on-line Company UK. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 2 other FCA firms.

Is Health-on-line Company UK a scam or clone?

Health-on-line Company UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Health-on-line Company UK?

Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Health-on-line Company UK to the Financial Ombudsman Service, free of charge.

Who owns Health-on-line Company UK?

Health-on-line Company UK is owned by Axa Ppp Healthcare Group Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.

Who runs Health-on-line Company UK?

Companies House lists 2 directors of Health-on-line Company UK: Matthew Alan Vardy and Heather Mary Smith.

How long has Health-on-line Company UK been in business?

The company was formed on 26 October 1998, and has held its current FCA authorisation since January 2005.

Does Health-on-line Company UK use any other names?

It trades as AXA Health. It has previously used 5 other names, including homeinsurance-on-line.co.uk, InsureMe-on-Line and insureme-on-line.co.uk.