Helen Joyner

Reference number: 461364

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Appointed representative

Helen Joyner does not hold FCA authorisation of their own, and acts under a principal firm, which is legally responsible for their regulated business.

Responsible principal firm

STONEBRIDGE MORTGAGE SOLUTIONS LIMITED Reference number: 454811 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Helen Joyner (FRN 461364) is an AR of STONEBRIDGE MORTGAGE SOLUTIONS LIMITED (FRN 454811). When you use Helen Joyner's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Helen Joyner, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    01425 480517

  • Address

    The Gild House, 75, Christchurch Road, Ringwood, Hampshire, BH24 1DH, United Kingdom

In the full report: 2 background checks

  • What kind of line 01425 480517 is
  • Who else gives the postcode BH24 1DH
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • The Mortgage Advisors Trading name
  • Helen Clark Former name
  • Helen Clarke Former name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Stonebridge Mortgage Solutions Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

Helen Joyner’s history from the FCA register and Companies House, newest first.

2016

3 October 2016

  • Changed its registered name from "Helen Clarke"

FCA register

2010

13 August 2010

  • Changed its registered name from "Helen Clark"

FCA register

14 June 2010

  • Began trading as "The Mortgage Advisors"

FCA register

2006

13 December 2006

  • Became an appointed representative

FCA register

Director appointments and resignations, and trading names, appear under All events.

Firms connected to Helen Joyner

Other FCA-listed firms that share a director, phone number or address with Helen Joyner. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like Helen Joyner

Other firms of the same type (mortgage adviser or broker), nearest first.

In Ringwood

Ayla Mortgages LtdRingwoodAppointed representativeBeakes Financial Solutions LimitedRingwoodAppointed representativeMelissa FindlayRingwoodAppointed representativePremier Mortgage Associates LimitedRingwoodAppointed representativeSandpiper Mortgages LtdRingwoodAppointed representativeSeafield Mortgages LtdRingwoodAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Helen Joyner

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 background checks on its contact details
  • All 4 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Helen Joyner FCA authorised?
Helen Joyner (FRN 461364) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Helen Joyner?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Helen Joyner (FRN 461364) is an AR of STONEBRIDGE MORTGAGE SOLUTIONS LIMITED (FRN 454811). When you use Helen Joyner's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Helen Joyner, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Helen Joyner’s phone number?
The FCA register lists the phone number 01425 480517 for Helen Joyner. If you were given different contact details, use these to check with the firm before going any further.
Is Helen Joyner a scam or clone?
Helen Joyner is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Helen Joyner?
Protection works through Stonebridge Mortgage Solutions Limited, the principal firm responsible for Helen Joyner's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Helen Joyner use any other names?
It trades as The Mortgage Advisors. It has previously used 2 other names: Helen Clark and Helen Clarke.

Sources and links

The full report on Helen Joyner

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