Hyundai Connected Mobility

Reference number: 1015599

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Appointed representative

Hyundai Connected Mobility does not hold FCA authorisation of their own, and acts under a principal firm, which is legally responsible for their regulated business.

Responsible principal firm

Product Partnerships Limited Reference number: 626349 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Hyundai Connected Mobility (FRN 1015599) is an AR of Product Partnerships Limited (FRN 626349). When you use Hyundai Connected Mobility's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Hyundai Connected Mobility, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When uk.subscription.mocean.com first appeared online, and whether it can receive email
  • What kind of line 0344 346 0124 is
  • Who else gives the postcode KT22 7LP
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • Connected Mobility Trading name
  • Mocean Subscription Trading name
  • Mocean Former trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Product Partnerships Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

Hyundai Connected Mobility’s history from the FCA register and Companies House, newest first.

Key events (1) All events (5)

2024

15 August 2024

  • Became an appointed representative

FCA register

In the full report: all 5 events

  • All 5 events in its history (1 shown here)
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Firms connected to Hyundai Connected Mobility

Other FCA-listed firms that share a director, phone number or address with Hyundai Connected Mobility. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share its postcode
2

In the full report: all 2 connected firms, named

  • How each is linked: the same postcode (2)
  • Who links each one: the named directors, with dates
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Get the full report on Hyundai Connected Mobility

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 background checks on its contact details
  • All 5 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Hyundai Connected Mobility FCA authorised?
Hyundai Connected Mobility (FRN 1015599) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Hyundai Connected Mobility?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Hyundai Connected Mobility (FRN 1015599) is an AR of Product Partnerships Limited (FRN 626349). When you use Hyundai Connected Mobility's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Hyundai Connected Mobility, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Hyundai Connected Mobility’s phone number and website?
The FCA register lists the phone number 0344 346 0124 and the website uk.subscription.mocean.com for Hyundai Connected Mobility. If you were given different contact details, use these to check with the firm before going any further.
Is Hyundai Connected Mobility a scam or clone?
Hyundai Connected Mobility is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Hyundai Connected Mobility?
Protection works through Product Partnerships Limited, the principal firm responsible for Hyundai Connected Mobility's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Hyundai Connected Mobility use any other names?
It trades as Connected Mobility and Mocean Subscription. It has previously used the name Mocean.

Sources and links

The full report on Hyundai Connected Mobility

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