Ikano Bank AB (publ)

Reference number: 409120

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Outside FCA payment rules

This firm appears on the FCA register, but its payment service falls within an exclusion, so it is not regulated by the FCA. That means the FSCS does not cover it and the Financial Ombudsman Service cannot normally look at a complaint about it.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When ikano.co.uk first appeared online, and whether it can receive email
  • What kind of line 0333 155 4600 is
  • Who else gives the postcode NG2 3DQ
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Other names (49)

If you were contacted under any of these names, it is this firm.

  • IKEA Family Credit Card Trading name
  • Ikea Home card Trading name
  • Ikea Home Loan Trading name
  • The Jaeger Card Trading name
  • The Karen Millen Card Trading name
  • The New Look Card Trading name
  • The Oasis Card Trading name
  • The Principles Card Trading name
  • The Warehouse Card Trading name
  • IKANO Banken AB (publ) Former name
  • IKANO Bank SE Former name
  • Bluprint Former trading name
  • Bluprint Loan Former trading name
  • Bluprint Personal Loan Former trading name
  • Leeds and Holbeck Building Society Former trading name
  • Leeds and Holbeck Personal Finance Former trading name
  • Leeds and Holbeck Personal Loan Former trading name
  • Leeds Personal Loan Former trading name
  • Orange Shop Former trading name
  • Rubicon Card Services Former trading name
  • The Allders Account Card Former trading name
  • The Allders Budget Card Former trading name
  • The Austin Reed Credit Card Former trading name
  • The CC Credit Card Former trading name
  • The CC Mimosa Card Former trading name
  • The Coast Card Former trading name
  • The Friends Of Liberty Account Card Former trading name
  • The Habitat Card Former trading name
  • The Habitat IFC Former trading name
  • The Habitat Interest Free Loan Former trading name
  • The Ikano BNPL Loan Former trading name
  • The Ikano IFC Loan Former trading name
  • The Ikano Personal Loan Former trading name
  • The Ikea Card Former trading name
  • The Liberty Account Card Former trading name
  • The Liberty Card Former trading name
  • The Liberty Club Card Former trading name
  • The Liberty Interest Free Loan Former trading name
  • The Mango Card Former trading name
  • The Mimosa Card Former trading name
  • The Mosaic Group Discount Card Former trading name
  • The Mosaic Staff Card Former trading name
  • The Oasis Staff Card Former trading name
  • The Oasis VIP Card Former trading name
  • The Principles Visa Card Former trading name
  • The Rubicon Card Former trading name
  • The Whistles Card Former trading name
  • Warehouse Former trading name
  • Warehouse Fashions Former trading name

Past FCA permissions and consumer protection

  • Not FCA regulated
    This firm’s payment service falls within an exclusion, so it is not regulated by the FCA. FSCS does not cover money you hand over, safeguarding is not required, and the Financial Ombudsman Service cannot normally look at a complaint about it. Ask the firm what happens to your money if it fails.
Show FCA detail (7 permissions)
  • Accepting Deposits
  • Arranging (bringing about) deals in investments
  • Credit Broking
  • Dealing in investments as agent
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
39
upheld, against a 31% median
23%
about banking and credit
39

A bigger firm gets more complaints simply because it has more customers. With this few, one case moves the upheld rate a lot.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
BR016253
Company status
Open
Company type
UK establishment of an overseas company
Incorporated
9 November 2012 (13 years old)
Registered office
Waterfront House Waterfront Plaza, Nottingham, Station Street, NG2 3DQ

Key dates in its history

Ikano Bank AB (publ)’s history from the FCA register and Companies House, newest first.

Key events (8) All events (96)

2019

1 March 2019

  • Status on the FCA register became "PSD2 Excluded"

FCA register

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2012

12 December 2012

  • Changed its registered name from "IKANO Bank SE"

FCA register

9 November 2012

  • Incorporated at Companies House

Companies House

2009

22 January 2009

  • Changed its registered name from "IKANO Banken AB (publ)"

FCA register

2004

29 October 2004

  • Regulated by the Financial Services Authority from this date
  • Regulated by the Finansinspektionen from this date

FCA register

In the full report: all 96 events

  • All 96 events in its history (8 shown here)
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Firms connected to Ikano Bank AB (publ)

Other FCA-listed firms that share a director, phone number or address with Ikano Bank AB (publ). A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like Ikano Bank AB (publ)

Other firms of the same type (bank or building society), nearest first.

In Nottingham

Kingdom Bank LimitedNottinghamAuthorisedNottingham Building SocietyNottinghamAuthorisedNottingham Credit Union LimitedNottinghamAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Ikano Bank AB (publ)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 background checks on its contact details
  • All 96 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Ikano Bank AB (publ) FCA authorised?
Ikano Bank AB (publ) (FRN 409120) appears on the FCA register, but its payment service falls within an exclusion, so the FCA does not regulate it. There is no FSCS cover and the Financial Ombudsman Service cannot normally consider a complaint about it.
What is Ikano Bank AB (publ)’s phone number and website?
The FCA register lists the phone number 0333 155 4600 and the website ikano.co.uk for Ikano Bank AB (publ). If you were given different contact details, use these to check with the firm before going any further.
Is Ikano Bank AB (publ) a scam or clone?
Ikano Bank AB (publ) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Ikano Bank AB (publ)?
Money you hand to Ikano Bank AB (publ) is not protected by the FSCS, and because the service falls within an exclusion the firm is not required to safeguard it either. The Financial Ombudsman Service cannot normally look at a complaint about it. Ask what happens to your money if the firm fails.
How long has Ikano Bank AB (publ) been in business?
The company was formed on 9 November 2012. Companies House now lists it as open.
How many complaints does Ikano Bank AB (publ) get?
In January–June 2025, the Financial Ombudsman Service received 39 new complaints about Ikano Bank AB (publ), and upheld 23% of those it decided.
Does Ikano Bank AB (publ) use any other names?
It trades as IKEA Family Credit Card, Ikea Home card, Ikea Home Loan, The Jaeger Card and The Karen Millen Card, and 4 more names. It has previously used 40 other names, including IKANO Banken AB (publ), IKANO Bank SE and Bluprint.

Sources and links

The full report on Ikano Bank AB (publ)

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