Insurance Collections Bureau Ltd

Reference number: 704300

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When insurancecollectionsbureau.co.uk first appeared online, and whether it can receive email
  • What kind of line 01707 566055 is
  • Who else gives the postcode AL7 2AA
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • ICB Trading name
  • Procol Services Trading name
  • Professional Collection Services Trading name

Past FCA permissions and consumer protection

  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Permissions on the FCA record

  • Lend or arrange credit
Show FCA detail (1 permission)
  • Debt-collecting

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
05426923
Company status
Active
Company type
Private limited company
Incorporated
18 April 2005 (21 years old)
Registered office
Weltech House, Ridgeway, Welwyn Garden City, Hertfordshire, AL7 2AA
Nature of business
  • Activities of collection agencies (SIC 82911)

Directors and company secretaries

Name Role Born Appointed Other companies
Alan William Smith Director May 1973 18 Apr 2005 3 other companies
Leighton James Wilcox Director Jan 1974 1 May 2012 6 other companies
Elizabeth Wilcox Secretary Not published 1 May 2017 –

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
6
closed down
4
run together
3

In the full report: all 6 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 3 companies these 2 directors run together
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Filed accounts and finances

Year to 30 September 2025Full accountsNot audited

Net assets

£388k

−14% from £450k

Cash at bank

£315k

−29% from £446k

Owed within a year

£277k

+4.8% from £264k

Assets and liabilities

In the full report: all 7 years of accounts

  • Every year from 2019 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 05426923. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Insurance Collections Bureau’s history from the FCA register and Companies House, newest first.

Key events (5) All events (11)

2016

1 May 2016

  • Alan William Smith became a part-owner (25–50% of shares)
  • Leighton James Wilcox became a part-owner (25–50% of shares)

Companies House

27 April 2016

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

2005

18 April 2005

  • Incorporated at Companies House

Companies House

In the full report: all 11 events

  • All 11 events in its history (5 shown here)
  • Every director appointment and resignation: 2
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Firms connected to Insurance Collections Bureau

Other FCA-listed firms that share a director, phone number or address with Insurance Collections Bureau. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share its postcode
2

In the full report: all 2 connected firms, named

  • How each is linked: the same postcode (2)
  • Who links each one: the named directors, with dates
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Firms like Insurance Collections Bureau

Other firms of the same type (debt collector), nearest first.

In Welwyn Garden City

RSM 2000 LimitedWelwyn Garden CityAuthorised

In the St Albans (AL) postcode area

Advanced Collection Systems LimitedHatfieldAuthorised

Elsewhere in the UK

Experian Refi Outsource Services LimitedNottinghamAuthorisedBarclays Security Trustee LimitedLondonAuthorisedFunding Circle LtdLondonAuthorisedPaymentsense LimitedLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Insurance Collections Bureau

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 6 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • 7 years of accounts, charted
  • All 11 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Insurance Collections Bureau Ltd FCA authorised?
Yes, Insurance Collections Bureau Ltd (FRN 704300) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2016 and works as a debt collector. The FCA has placed no limits on its permissions.
What is Insurance Collections Bureau’s phone number and website?
The FCA register lists the phone number 01707 566055 and the website insurancecollectionsbureau.co.uk for Insurance Collections Bureau. If you were given different contact details, use these to check with the firm before going any further.
Is Insurance Collections Bureau a scam or clone?
Insurance Collections Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Insurance Collections Bureau?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Insurance Collections Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Insurance Collections Bureau to the Financial Ombudsman Service, free of charge.
Who owns Insurance Collections Bureau?
Companies House lists 2 people with significant control of Insurance Collections Bureau: Mr Alan William Smith (25–50% of shares) and Mr Leighton James Wilcox (25–50% of shares).
Who runs Insurance Collections Bureau?
Companies House lists 2 directors of Insurance Collections Bureau: Alan William Smith and Leighton James Wilcox.
How long has Insurance Collections Bureau been in business?
The company was formed on 18 April 2005, and has held its current FCA authorisation since April 2016.
What do Insurance Collections Bureau’s latest accounts show?
Its latest accounts, to 30 September 2025, show net assets of £388k (−14% from £450k) and cash at bank of £315k (−29% from £446k).
Does Insurance Collections Bureau use any other names?
It trades as ICB, Procol Services and Professional Collection Services.

Sources and links

The full report on Insurance Collections Bureau Ltd

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