Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
2nd Floor, 5000 Lakeside, North Harbour, Western Road, Portsmouth, Hampshire, PO6 3EN, United Kingdom
In the full report: 3 background checks
- When insurancefactory.co.uk first appeared online, and whether it can receive email
- What kind of line 0330 343 8473 is, and the 12 other firms that give it
- Who else gives the postcode PO6 3EN
Other names (66)
If you were contacted under any of these names, it is this firm.
- Asda Trading name: A name it trades under now.
- Bicy Trading name: A name it trades under now.
- Equesure Trading name: A name it trades under now.
- GadgetCover Trading name: A name it trades under now.
- Geoffrey Pet Trading name: A name it trades under now.
- Insurance Choice Trading name: A name it trades under now.
- Insurance Factory Commercial Trading name: A name it trades under now.
- Insurance Shop Trading name: A name it trades under now.
- Lancaster Insurance Trading name: A name it trades under now.
- Lancaster Insurance Services Trading name: A name it trades under now.
- Masterquote Trading name: A name it trades under now.
- MiPet Trading name: A name it trades under now.
- Mobilers Trading name: A name it trades under now.
- Mobilers Insurance Services Trading name: A name it trades under now.
- Motorhome Protect Trading name: A name it trades under now.
- Paws and Claws Trading name: A name it trades under now.
- Pets in a Pickle Trading name: A name it trades under now.
- Petwise Trading name: A name it trades under now.
- Purely Pets Trading name: A name it trades under now.
- The Insurance Factory Trading name: A name it trades under now.
- The Taxi Insurer Trading name: A name it trades under now.
- UIS Pet Insurance Trading name: A name it trades under now.
- Aquote Former trading name: A name it used to trade under.
- ASA Broking Former trading name: A name it used to trade under.
- BDML Connect Former trading name: A name it used to trade under.
- Blagrove Fleet Insurance Services Former trading name: A name it used to trade under.
- Blagrove Insurance Services Former trading name: A name it used to trade under.
- Broker Connect Former trading name: A name it used to trade under.
- CABS 2000 Former trading name: A name it used to trade under.
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- Convicted Driver Former trading name: A name it used to trade under.
- Debenhams Former trading name: A name it used to trade under.
- Distinct Business Insurance Former trading name: A name it used to trade under.
- Distinct Private Clients Former trading name: A name it used to trade under.
- Drive to Ensure Former trading name: A name it used to trade under.
- Find Mini a Home Former trading name: A name it used to trade under.
- Geeza Wheels Former trading name: A name it used to trade under.
- Great Big Give Former trading name: A name it used to trade under.
- InsuranceFactory.com Former trading name: A name it used to trade under.
- Insurance Shop Kent Former trading name: A name it used to trade under.
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- Insurance Warehouse Limited Former trading name: A name it used to trade under.
- insure4x4 Former trading name: A name it used to trade under.
- insuremotorhome Former trading name: A name it used to trade under.
- Insuremotorhome.com Former trading name: A name it used to trade under.
- JSH Insurance Brokers Former trading name: A name it used to trade under.
- Lionheart Former trading name: A name it used to trade under.
- Lionheart Insurance Services Former trading name: A name it used to trade under.
- Love My Classic Former trading name: A name it used to trade under.
- Masterquote Vision Former trading name: A name it used to trade under.
- Musketeer Insurance Brokers Former trading name: A name it used to trade under.
- My Insurance Shop Former trading name: A name it used to trade under.
- PDSA Petsurance Former trading name: A name it used to trade under.
- REIS Former trading name: A name it used to trade under.
- REIS Motorsport Insurance Former trading name: A name it used to trade under.
- Smart Driver Insurance Services Former trading name: A name it used to trade under.
- Supercover Insurance Former trading name: A name it used to trade under.
- Sureterm Direct Former trading name: A name it used to trade under.
- Thames City Insurance Services Former trading name: A name it used to trade under.
- The Policy Shop Former trading name: A name it used to trade under.
- The Policy Shop Insurance Services Former trading name: A name it used to trade under.
- Ultimate Insurance Solutions Former trading name: A name it used to trade under.
- Ultimate Pet Partners Former trading name: A name it used to trade under.
- Viking Direct Insurance Services Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (8 permissions)
- Advising on investments (except on Pension Transfers and Pension Opt Outs)
- Arranging (bringing about) deals in investments
- Assisting in the administration and performance of a contract of insurance
- Credit Broking
- Dealing in investments as agent
- Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Making arrangements with a view to transactions in investments
Limits on what they may do
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Voluntary Requirement
1. The Firm must not, without prior written consent of the FCA, take any steps (whether directly or through any other person) that would result in the total number of in force policies exceeding the policy limit. 2. The Firm must maintain an agreed sum of funds.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 02982445 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 24 October 1994 (32 years old)
- Registered office
- 45 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2QB
- Nature of business
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- Non-life insurance (SIC 65120)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Emma Jane Rawlinson | Director | Sep 1980 | 7 Mar 2025 | 36 other companies |
| Feilim Mackle | Director | Jul 1967 | 1 Aug 2025 | 21 other companies |
| Tushar Surendra Patel | Director | Oct 1972 | 1 Aug 2025 | 30 other companies |
| Kartina Tahir Thomson | Director | May 1976 | 18 Sep 2025 | 19 other companies |
| Mark Winlow | Director | Apr 1962 | 2 Jan 2026 | 2 other companies |
| Christopher James Payne | Secretary | Not published | 18 Sep 2015 | – |
Other companies run by these 5 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 44
- closed down
- 5
- are FCA-registered
- 16
In the full report: all 44 companies, named
- What each company does, and whether it is still trading
- Which of these 5 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 16 on the FCA register
- The 30 companies these 5 directors run together
- All 27 people who have ever been directors, with their dates
Key dates in its history
Insurance Factory’s history from the FCA register and Companies House, newest first.
2026
9 October 2026
- Markerstudy Group Limited gave up control
- Markerstudy Retail Group Limited took control (75–100% of shares)
Companies House
2025
6 October 2025
- FCA imposed a requirement (Voluntary Requirement)
FCA register
2021
15 July 2021
- Kevin Ronald Spencer gave up control
- Markerstudy Group Limited took control (75–100% of shares)
Companies House
2017
25 June 2017
- Kevin Ronald Spencer took control (75–100% of shares)
Companies House
2016
6 April 2016
- Markerstudy Holdings Limited gave up control
- Markerstudy Holdings Limited took control (75–100% of shares)
Companies House
2013
1 April 2013
- Regulated by the FCA from this date
FCA register
2005
14 January 2005
- Regulated by the Financial Services Authority from this date
- Became authorised by the FCA
FCA register
1994
24 October 1994
- Incorporated at Companies House
Companies House
In the full report: all 177 events
- All 177 events in its history (12 shown here)
- Every director appointment and resignation: 47
Firms connected to Insurance Factory
Other FCA-listed firms that share a director, phone number or address with Insurance Factory. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 12
- share a director
- 12
- share its phone number
- 11
In the full report: all 12 connected firms, named
- How each is linked: shared directors (12), the same phone number (11)
- Who links each one: the named directors, with dates
Firms like Insurance Factory
Other firms of the same type (lender), nearest first.
In Portsmouth
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Insurance Factory
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 44 other companies its directors have run, named
- 3 background checks on its contact details
- All 177 events in its history
- 12 connected firms, named, and who links them
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Frequently asked questions about this firm
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What is Insurance Factory’s phone number and website?
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Who runs Insurance Factory?
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Check your FSCS cover fscs.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk