Integrity Claims Management Limited

Reference number: 799422

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When integritycm.co.uk first appeared online, and whether it can receive email
  • What kind of line 020 8556 6633 is
  • Who else gives the postcode CM13 3TB
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FCA permissions and consumer protection

  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Claims management No FSCS cover
    Money you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (2 permissions)
  • Assisting in the administration and performance of a contract of insurance
  • Seeking out, referrals and identification of claims or potential claims (personal injury claim; financial services or financial product claim; housing disrepair claim; claim for a specified benefit; criminal injury claim; employment related claim)

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
15 October 2009 (17 years old)
Registered office
Faith House Southend Arterial Road, (A127 Westbound), Dunton, Essex, CM13 3TB, England
Nature of business
  • Activities of insurance agents and brokers (SIC 66220)

Directors and company secretaries

Name Role Born Appointed Other companies
Russell Ryan Director Jan 1974 15 Oct 2009 8 other companies
Steve Charles Ryan Director May 1963 15 Oct 2009 2 other companies

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
8
closed down
1
went insolvent
1

In the full report: all 8 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The one on the FCA register
  • The 2 companies these 2 directors run together
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Filed accounts and finances

Year to 31 January 2025Small company accountsNot audited

Net assets

£702k

+12% from £625k

Cash at bank

£244k

−45% from £440k

Employees (average)

13

Same as 13

Owed within a year

£1.49m

−13% from £1.72m

Assets and liabilities

In the full report: all 6 years of accounts

  • Every year from 2020 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 07044668. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Integrity Claims Management’s history from the FCA register and Companies House, newest first.

2018

19 April 2018

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

2016

6 April 2016

  • Russell Ryan became a part-owner (25–50% of shares)
  • Stephen Charles Ryan became a part-owner (25–50% of shares)

Companies House

2009

15 October 2009

  • Incorporated at Companies House

Companies House

In the full report: all 9 events

  • All 9 events in its history (5 shown here)
  • Every director appointment and resignation: 2
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Firms connected to Integrity Claims Management

Other FCA-listed firms that share a director, phone number or address with Integrity Claims Management. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share a director
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: shared directors (1), the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like Integrity Claims Management

Other firms of the same type (insurance broker), nearest first.

In Brentwood

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Integrity Claims Management

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 8 other companies its directors have run, named
  • 3 background checks on its contact details
  • 6 years of accounts, charted
  • All 9 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Integrity Claims Management Limited FCA authorised?
Yes, Integrity Claims Management Limited (FRN 799422) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2018 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is Integrity Claims Management’s phone number and website?
The FCA register lists the phone number 020 8556 6633 and the website integritycm.co.uk for Integrity Claims Management. If you were given different contact details, use these to check with the firm before going any further.
Is Integrity Claims Management a scam or clone?
Integrity Claims Management is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Integrity Claims Management?
It is permitted to hold and control client money, which it must keep separate from its own. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Integrity Claims Management to the Financial Ombudsman Service, free of charge.
Who owns Integrity Claims Management?
Companies House lists 2 people with significant control of Integrity Claims Management: Mr Russell Ryan (25–50% of shares) and Mr Stephen Charles Ryan (25–50% of shares).
Who runs Integrity Claims Management?
Companies House lists 2 directors of Integrity Claims Management: Russell Ryan and Steve Charles Ryan.
How long has Integrity Claims Management been in business?
The company was formed on 15 October 2009, and has held its current FCA authorisation since April 2018.
What do Integrity Claims Management’s latest accounts show?
Its latest accounts, to 31 January 2025, show net assets of £702k (+12% from £625k) and cash at bank of £244k (−45% from £440k).

Sources and links

The full report on Integrity Claims Management Limited

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