Interactive Investor Services Limited

Reference number: 141282

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When ii.co.uk first appeared online, and whether it can receive email
  • What kind of line 0345 607 6001 is
  • Who else gives the postcode M3 3NW
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Other names (12)

If you were contacted under any of these names, it is this firm.

  • Interactive Investor Trading name
  • Gall & Eke Limited Former name
  • Green Line Investor Services (Europe) Limited Former name
  • TD Direct Investing (Europe) Limited Former name
  • TD Waterhouse Investor Services (Europe) Limited Former name
  • nteractive Investor Former trading name
  • Sharemarket Former trading name
  • Shareprice Former trading name
  • TD Former trading name
  • TD Direct Investing Former trading name
  • TD Waterhouse Former trading name
  • TD Wealth International Former trading name

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (1)
  • 020 3929 9391
Fake email addresses (3)
  • contact@iipro.co.uk
  • info@iinv.co.uk
  • info@iipro.co.uk
Fake websites (5)
  • ii-equity.com
  • ii-pro.co.uk
  • iipro.co.uk
  • iipro.uk
  • invest.iinv.co.uk
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Hold or safeguard your money · Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (13 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Advising on Pension Transfers and Pension Opt Outs
  • Arranging (bringing about) deals in investments
  • Arranging safeguarding and administration of assets
  • Causing dematerialised instructions to be sent
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Establishing/operating/winding up a personal pension scheme
  • Making arrangements with a view to transactions in investments
  • Managing investments
  • Safeguarding and administration of assets (without arranging)
  • Sending dematerialised instructions

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
60
upheld, against a 31% median
27%
about investments
40

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
02101863
Company status
Active
Company type
Private limited company
Incorporated
20 February 1987 (39 years old)
Registered office
201 Deansgate, Manchester, M3 3NW, England
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Richard Simon Wilson Director Aug 1966 2 Jun 2017 21 other companies
Deborah Byard Director Aug 1972 7 Feb 2023 8 other companies

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
23
closed down
10
are FCA-registered
3

In the full report: all 23 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 3 on the FCA register
  • The 6 companies these 2 directors run together
  • All 46 people who have ever been directors, with their dates
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Key dates in its history

Interactive Investor Services’s history from the FCA register and Companies House, newest first.

Key events (16) All events (124)

2021

19 April 2021

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2019

26 September 2019

  • Interactive Investor Holdings Limited gave up control
  • Interactive Investor Limited took control (75–100% of shares)
  • Yorkshare Limited no longer has significant control

Companies House

2017

8 December 2017

  • Changed its registered name from "TD Direct Investing (Europe) Limited"

FCA register

2 June 2017

  • Board replaced: all 6 directors left and 2 new directors took over

Companies House

2016

6 April 2016

  • Interactive Investor Holdings Limited took control (75–100% of shares)
  • Yorkshare Limited gained significant control

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2011

28 November 2011

  • Changed its registered name from "TD Waterhouse Investor Services (Europe) Limited"

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1999

28 June 1999

  • Changed its registered name from "Green Line Investor Services (Europe) Limited"

FCA register

15 February 1999

  • Changed its registered name from "Gall & Eke Limited"

FCA register

1988

29 July 1988

  • Regulated by the Securities and Futures Authority from this date

FCA register

1987

20 February 1987

  • Incorporated at Companies House

Companies House

In the full report: all 124 events

  • All 124 events in its history (16 shown here)
  • Every director appointment and resignation: 90
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Firms connected to Interactive Investor Services

Other FCA-listed firms that share a director, phone number or address with Interactive Investor Services. A link shows who the firm is tied to, not whether either can be trusted.

past links
3

In the full report: all 0 connected firms, named

  • 3 past links through former directors
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Firms like Interactive Investor Services

Other firms of the same type (investment or fund manager), nearest first.

In Manchester

Arnold Stansby & Co. LimitedManchesterAuthorisedArtorius Wealth Management LimitedManchesterAuthorisedBlankstone Sington LimitedManchesterAuthorisedCastlefield Investment Partners LLPManchesterAuthorisedDaintree Wealth Management LimitedManchesterAuthorisedFuture Planet Capital (Ventures) LimitedManchesterAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Interactive Investor Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 23 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 124 events in its history

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Frequently asked questions about this firm

Is Interactive Investor Services Limited FCA authorised?
Yes, Interactive Investor Services Limited (FRN 141282) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as an investment or fund manager. The FCA has placed no limits on its permissions.
What is Interactive Investor Services’ phone number and website?
The FCA register lists the phone number 0345 607 6001 and the website ii.co.uk for Interactive Investor Services. If you were given different contact details, use these to check with the firm before going any further.
Is Interactive Investor Services a scam or clone?
Scammers have impersonated Interactive Investor Services: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Interactive Investor Services, shown on this page.
Is my money safe with Interactive Investor Services?
It is permitted to hold and control client money, which it must keep separate from its own. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Interactive Investor Services to the Financial Ombudsman Service, free of charge.
Who owns Interactive Investor Services?
Interactive Investor Services is owned by Interactive Investor Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 26 September 2019. Before that, it was controlled by Yorkshare Limited and Interactive Investor Holdings Limited.
Who runs Interactive Investor Services?
Companies House lists 2 directors of Interactive Investor Services: Richard Simon Wilson and Deborah Byard.
How long has Interactive Investor Services been in business?
The company was formed on 20 February 1987, and has held its current FCA authorisation since December 2001.
How many complaints does Interactive Investor Services get?
In January–June 2025, the Financial Ombudsman Service received 60 new complaints about Interactive Investor Services, and upheld 27% of those it decided.
Does Interactive Investor Services use any other names?
It trades as Interactive Investor. It has previously used 11 other names, including Gall & Eke Limited, Green Line Investor Services (Europe) Limited and TD Direct Investing (Europe) Limited.

Sources and links

The full report on Interactive Investor Services Limited

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