Intrum UK Limited

Reference number: 718918

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When intrum.co.uk first appeared online, and whether it can receive email
  • What kind of line 01737 228555 is
  • Who else gives the postcode RH2 7LD
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Intrum Trading name: A name it trades under now.
  • 1st Credit Limited Former name: A name it was registered under before.

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (5 permissions)
  • Debt Administration
  • Debt-collecting
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising or having the right to exercise the lender's rights and duties in relation to high-cost short-term credit
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
15 April 1999 (27 years old)
Registered office
The Omnibus Building, Lesbourne Road, Reigate, Surrey, RH2 7JP
Nature of business
  • Activities of collection agencies (SIC 82911)

Directors and company secretaries

Name Role Born Appointed Other companies
Douglas James Arthur Down Director Aug 1985 5 Jan 2024 11 other companies
Gavin Arthur Flynn Director Jan 1981 4 Jun 2025 7 other companies
Paul Joseph Birks Director Mar 1971 1 Aug 2026 2 other companies
Johan Erik André Åkerblom Director Mar 1978 1 Aug 2026 3 other companies
Phillip James Mcgilvray Director Feb 1978 1 Sep 2026 9 other companies

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
16
closed down
3
are FCA-registered
4

In the full report: all 16 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 4 on the FCA register
  • The 8 companies these 5 directors run together
  • All 18 people who have ever been directors, with their dates
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Key dates in its history

Intrum UK’s history from the FCA register and Companies House, newest first.

2025

22 May 2025

  • Intrum Ab took control (75–100% of shares)
  • Intrum UK Holdings Limited gave up control

Companies House

2023

31 December 2023

  • Board replaced: its only director left and 3 new directors took over

Companies House

2018

1 March 2018

  • Changed its registered name from "1st Credit Limited"

FCA register

2016

15 April 2016

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

6 April 2016

  • Intrum UK Holdings Limited took control (75–100% of shares)

Companies House

1999

15 April 1999

  • Incorporated at Companies House

Companies House

In the full report: all 43 events

  • All 43 events in its history (8 shown here)
  • Every director appointment and resignation: 31
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Firms connected to Intrum UK

Other FCA-listed firms that share a director, phone number or address with Intrum UK. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
4
share a director
3
share its postcode
1

In the full report: all 4 connected firms, named

  • How each is linked: shared directors (3), the same postcode (1)
  • Who links each one: the named directors, with dates
  • 1 past link through former directors
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Firms like Intrum UK

Other firms of the same type (debt collector), nearest first.

In the Redhill (RH) postcode area

Elsewhere in the UK

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Intrum UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 16 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 43 events in its history
  • 4 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Intrum UK Limited FCA authorised?
Yes, Intrum UK Limited (FRN 718918) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2016 and works as a debt collector. The FCA has placed no limits on its permissions.
What is Intrum UK’s phone number and website?
The FCA register lists the phone number 01737 228555 and the website intrum.co.uk for Intrum UK. If you were given different contact details, use these to check with the firm before going any further.
Is Intrum UK a scam or clone?
Intrum UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Intrum UK?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Intrum UK handles your money, so check the specific product before you commit. You can also refer complaints about Intrum UK to the Financial Ombudsman Service, free of charge.
Who owns Intrum UK?
Intrum UK is owned by Intrum Ab, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 22 May 2025. Before that, it was controlled by Intrum UK Holdings Limited.
Who runs Intrum UK?
Companies House lists 5 directors of Intrum UK: Douglas James Arthur Down, Gavin Arthur Flynn, Paul Joseph Birks, Johan Erik André Åkerblom and Phillip James McGilvray.
How long has Intrum UK been in business?
The company was formed on 15 April 1999, and has held its current FCA authorisation since April 2016.
Does Intrum UK use any other names?
It trades as Intrum. It has previously used the name 1st Credit Limited.

Sources and links

The full report on Intrum UK Limited

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