Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 8 years
- Protected through the principal
- No FCA actions
- Active company since 2018
- Accounts filed up to 31 January 2026
- On its latest accounts it owed £730k more than it owned
Responsible principal firm
MARK BATES LIMITED Reference number: 308390 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Isterlings Ltd (FRN 816336) is an AR of MARK BATES LIMITED (FRN 308390). When you use Isterlings's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Isterlings, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
148 Bath Street, Ilkeston, DE7 8FF, United Kingdom
In the full report: 3 background checks
- When premiercommunity.co.uk first appeared online, and whether it can receive email
- What kind of line 0800 368 9923 is
- Who else gives the postcode DE7 8FF
Other names (3)
If you were contacted under any of these names, it is this firm.
- Premiermobility.com Trading name: A name it trades under now.
- Premier Nursing Agency Ltd Former name: A name it was registered under before.
- KMA Mobility Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Mark Bates Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 11425919 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 21 June 2018 (8 years old)
- Registered office
- Lancaster House Concorde Way, Millennium Business Park, Mansfield, Nottinghamshire, NG19 7DW, United Kingdom
- Nature of business
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- Other retail sale of new goods in specialised stores (not commercial art galleries and opticians) (SIC 47789)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Daniel Isterling | Director | Jun 1986 | 21 Jun 2018 | 2 other companies |
| Joseph Isterling | Director | May 1990 | 21 Jun 2018 | None |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 2
- closed down
- 1
- still active
- 1
In the full report: all 2 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- Any that went into liquidation or administration
Filed accounts and finances
Net assets
−£730k
Down £8,324 from −£722k
Employees (average)
11
Up 11 from 0
Owed within a year
£1.13m
+4.6% from £1.08m
Net assets are negative: on its last balance sheet the company owed £730k more than it owned.
Assets and liabilities
In the full report: all 8 years of accounts
- Every year from 2019 to 2026
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 11425919. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Isterlings’s history from the FCA register and Companies House, newest first.
2018
4 December 2018
- Changed its registered name from "Premier Nursing Agency Ltd"
FCA register
14 August 2018
- Became an appointed representative
FCA register
21 June 2018
- Incorporated at Companies House
- Benjamin Adam Isterling became a part-owner (25–50% of shares)
- Daniel Isterling became a part-owner (25–50% of shares)
- Joseph Isterling became a part-owner (25–50% of shares)
Companies House
In the full report: all 11 events
- All 11 events in its history (6 shown here)
- Every director appointment and resignation: 2
Firms like Isterlings
Other firms of the same type (retailer), nearest first.
In Ilkeston
In the Derby (DE) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Isterlings
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 2 other companies its directors have run, named
- 3 background checks on its contact details
- 8 years of accounts, charted
- All 11 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk