No longer a payment agent
This firm is still listed on the FCA register, but the record is closed. Cover on business done while it was authorised generally still applies, and it cannot take on new regulated business. Registration ended 12 May 2015.
This company holds another FCA record
A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Last known phone number
01394 383456
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Last known address
Whapload Road, Lowestoft, Suffolk, NR32 1NN, United Kingdom
In the full report: 2 background checks
- What kind of line 01394 383456 is
- Who else gives the postcode NR32 1NN
Past FCA permissions and consumer protection
- The record is closedCover you already have generally survives the cancellation: FSCS exists for firms that have failed, and the Financial Ombudsman Service can look at a complaint about a firm that has stopped trading, as long as the business was done while it was authorised. New business with this firm has no cover at all, because it is no longer permitted to carry it out.
FCA disciplinary action and complaints
No FCA disciplinary action. The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 01491537 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 17 April 1980 (46 years old)
- Registered office
- John Grose Lowestoft, Whapload Road, Lowestoft, Suffolk, NR32 1NN, England
- Nature of business
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- Sale of new cars and light motor vehicles (SIC 45111)
- Sale of used cars and light motor vehicles (SIC 45112)
- Maintenance and repair of motor vehicles (SIC 45200)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Ian Robert Twinley | Director | May 1963 | 13 Mar 2002 | 24 other companies |
| Roger Walton | Director | Jul 1948 | 10 Apr 2006 | 2 other companies |
| David Billison | Director | Sep 1970 | 1 Aug 2021 | None |
| Steven Roy Syrett | Director | Jul 1973 | 1 Aug 2021 | None |
Other companies run by these 4 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 26
- closed down
- 10
- is FCA-registered
- 1
In the full report: all 26 companies, named
- What each company does, and whether it is still trading
- Which of these 4 directors sit on each board, and since when
- Any that went into liquidation or administration
- The one on the FCA register
- All 18 people who have ever been directors, with their dates
Key dates in its history
John Grose Group’s history from the FCA register and Companies House, newest first.
2025
1 December 2025
- Alison Clare Twinley stopped being a part-owner
- Grose Holdings Limited took control (75–100% of shares)
- Ian Robert Twinley stopped being the majority owner
Companies House
2024
25 October 2024
- Alison Clare Twinley became a part-owner (25–50% of shares)
- David John Grose stopped being a part-owner
- Patrick Neill Grady stopped being a part-owner
Companies House
2019
19 March 2019
- David John Grose became a part-owner (25–50% of shares)
- Patrick Neill Grady became a part-owner (25–50% of shares)
Companies House
2016
6 April 2016
- Ian Robert Twinley became the majority owner (50–75% of shares)
Companies House
2015
12 May 2015
- Status on the FCA register became "PSD Agent Former"
FCA register
1980
17 April 1980
- Incorporated at Companies House
Companies House
In the full report: all 38 events
- All 38 events in its history (11 shown here)
- Every director appointment and resignation: 27
Get the full report on John Grose Group
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 26 other companies its directors have run, named
- 2 background checks on its contact details
- All 38 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Report a scam to the FCA fca.org.uk