John Lewis Finance Limited

Reference number: 1018169

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When johnlewismoney.com first appeared online, and whether it can receive email
  • What kind of line 020 7828 1000 is, and the 2 other firms that give it
  • Who else gives the postcode SW1V 2QQ
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Other names (15)

If you were contacted under any of these names, it is this firm.

  • John Lewis Trading name: A name it trades under now.
  • John Lewis Car Insurance Trading name: A name it trades under now.
  • John Lewis Credit Card Trading name: A name it trades under now.
  • John Lewis Home Insurance Trading name: A name it trades under now.
  • John Lewis Insurance Trading name: A name it trades under now.
  • John Lewis Money Trading name: A name it trades under now.
  • John Lewis & Partners Trading name: A name it trades under now.
  • John Lewis Partnership Card Trading name: A name it trades under now.
  • John Lewis Personal Loan Trading name: A name it trades under now.
  • My John Lewis Trading name: A name it trades under now.
  • My Waitrose Trading name: A name it trades under now.
  • Partnership Card Trading name: A name it trades under now.
  • Partnership Credit Card Trading name: A name it trades under now.
  • Waitrose Cellar Trading name: A name it trades under now.
  • Waitrose & Partners Trading name: A name it trades under now.

FCA permissions and consumer protection

  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (5 permissions)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

Limits on what they may do

  • Not permitted to canvass off trade premises
    The firm is not permitted to canvass regulated borrower-lender-supplier agreements or regulated consumer hire agreements off trade premises

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
18 June 2024 (2 years old)
Registered office
1 Drummond Gate, Pimlico, London, SW1V 2QQ, United Kingdom
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)
  • Activities auxiliary to financial intermediation not elsewhere classified (SIC 66190)
  • Activities of insurance agents and brokers (SIC 66220)
  • Other activities auxiliary to insurance and pension funding (SIC 66290)

Directors and company secretaries

Name Role Born Appointed Other companies
Naznina Bhatia Director Aug 1965 18 Jun 2024 1 other company
Christopher James Mack Director Jun 1971 18 Jun 2024 61 other companies
Jane Carolyn Hanson Director Sep 1967 10 Jul 2025 5 other companies
Gerard Martin Mallon Director Nov 1969 13 May 2026 9 other companies
Jane Christina Cheong Tung Sing Secretary Not published 18 Jun 2024 –

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
76
closed down
43
went insolvent
3

In the full report: all 76 companies, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • The 3 that went into liquidation or administration
  • The 11 on the FCA register, including 2 no longer authorised
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Key dates in its history

John Lewis Finance’s history from the FCA register and Companies House, newest first.

2025

27 May 2025

  • FCA imposed a requirement (Not permitted to canvass off trade premises)
  • Became authorised by the FCA

FCA register

2024

13 August 2024

  • Regulated by the FCA from this date

FCA register

18 June 2024

  • Incorporated at Companies House
  • John Lewis PLC took control (75–100% of shares)

Companies House

In the full report: all 27 events

  • All 27 events in its history (5 shown here)
  • Every director appointment and resignation: 4
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Firms connected to John Lewis Finance

Other FCA-listed firms that share a director, phone number or address with John Lewis Finance. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
3
share a director
1
share its phone number
2

In the full report: all 3 connected firms, named

  • How each is linked: shared directors (1), the same phone number (2), the same postcode (2)
  • Who links each one: the named directors, with dates
  • 10 past links through former directors
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Firms like John Lewis Finance

Other firms of the same type (insurance broker), nearest first.

In London

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on John Lewis Finance

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 76 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 27 events in its history
  • 3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is John Lewis Finance Limited FCA authorised?
Yes, John Lewis Finance Limited (FRN 1018169) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since May 2025 and works as an insurance broker. The FCA has placed a limit on what it may do.
What is John Lewis Finance’s phone number and website?
The FCA register lists the phone number 020 7828 1000 and the website johnlewismoney.com for John Lewis Finance. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 2 other FCA firms.
Is John Lewis Finance a scam or clone?
John Lewis Finance is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with John Lewis Finance?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about John Lewis Finance to the Financial Ombudsman Service, free of charge.
Who owns John Lewis Finance?
John Lewis Finance is owned by John Lewis PLC, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 18 June 2024.
Who runs John Lewis Finance?
Companies House lists 4 directors of John Lewis Finance: Naznina Bhatia, Christopher James Mack, Jane Carolyn Hanson and Gerard Martin Mallon.
How long has John Lewis Finance been in business?
The company was formed on 18 June 2024, and has held its current FCA authorisation since May 2025.
Does John Lewis Finance use any other names?
It trades as John Lewis, John Lewis Car Insurance, John Lewis Credit Card, John Lewis Home Insurance and John Lewis Insurance, and 10 more names.

Sources and links

The full report on John Lewis Finance Limited

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