JPMorgan Chase Bank, National Association

Reference number: 124491

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Scammers have impersonated this firm. The FCA has published 2 warnings naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When jpmorganchase.com first appeared online, and whether it can receive email
  • What kind of line 020 3493 6310 is, and the 4 other firms that give it
  • Who else gives the postcode E14 5JP
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Other names (4)

If you were contacted under any of these names, it is this firm.

  • Chemical Bank Former name: A name it was registered under before.
  • JPMorgan Chase Bank Former name: A name it was registered under before.
  • JPMorgan Chase Bank, N.A. Former name: A name it was registered under before.
  • The Chase Manhattan Bank Former name: A name it was registered under before.

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (8)
  • 020 3026 0099
  • 020 3745 2932
  • 020 3769 4784
  • 020 7038 7371
  • 020 7139 8632
  • 020 7183 4368
  • 020 7183 4801
  • 020 7183 8084
Fake email addresses (10)
  • accounts@jpmorgan-bond.com
  • admin@jpm-chase.co.uk
  • client@jpm-privateclient.com
  • colin.fischer@jpmorgan.me.uk
  • complaints@jpm-privateservice.com
  • enquiry@jpm-privateenquiry.com
  • info@fca-claims.org.uk
  • jpm-chase@usa.com
  • jpm.accounts@usa.com
  • legal@jpm-privatelegal.com
The 2 FCA warnings these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (14 permissions)
  • Accepting Deposits
  • Administering a regulated mortgage contract
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Arranging (bringing about) deals in investments
  • Arranging safeguarding and administration of assets
  • Causing dematerialised instructions to be sent
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Entering into a regulated mortgage contract as lender
  • Making arrangements with a view to transactions in investments
  • Managing investments
  • Safeguarding and administration of assets (without arranging)
  • Sending dematerialised instructions

FCA disciplinary action

FCA action

fines
2
in fines
£359.8m
most recent
November 2014
  • Fined £222.17m on 11 November 2014
    The Financial Conduct Authority (the FCA) imposed a financial penalty of £222,166,000 on JPMorgan Chase Bank N.A. (JPMorgan) of 25 Bank Street, Canary Wharf, London,, E14 5JP. The FCA's action took effect on 11 November 2014 and a copy of the Final Notice, which sets out the reasons for the action is displayed on the FCA's website and can be accessed via the following link: http://www.fca.org.uk/static/documents/final-notices/final-notice-jpm.pdf The foreign exchange market (FX market) is one of the largest and most liquid markets in the world. Its integrity is of central importance to the UK and global financial systems. Over a period of five years, JPMorgan failed properly to control its London voice trading operations in the G10 spot FX market, with the result that traders in this part of its business were able to behave in a manner that put JPMorgan's interests ahead of the interests of its clients, other market participants and the wider UK financial system. The FCA expects firms to identify, assess and manage appropriately the risks that their business poses to the markets in which they operate and to preserve market integrity, irrespective of whether or not those markets are regulated. The FCA also expects firms to promote a culture which requires their staff to have regard to the impact of their behaviour on clients, other participants in those markets and the financial markets as a whole. JPMorgan's failure adequately to control its London voice trading operations in the G10 spot FX market is extremely serious. The importance of this market and its widespread use by market participants throughout the financial system means that misconduct relating to it has potentially damaging and far-reaching consequences for the G10 spot FX market and financial markets generally. The failings described in the Final Notice undermine confidence in the UK financial system and put its integrity at risk. JPMorgan breached Principle 3 of the FCA,s Principles for Businesses in the period from 1 January 2008 to 15 October 2013 (the Relevant Period) by failing to take reasonable care to organise and control its affairs responsibly and effectively with adequate risk management systems in relation to G10 spot FX voice trading in London. References in the Final Notice to JPMorgan's G10 spot FX trading business refer to its relevant voice trading desk based in London. During the Relevant Period, JPMorgan did not exercise adequate and effective control over its G10 spot FX trading business. JPMorgan relied primarily upon its front office FX business to identify, assess and manage risks arising in that business. The front office failed adequately to discharge these responsibilities with regard to obvious risks associated with confidentiality, conflicts of interest and trading conduct. The right values and culture were not sufficiently embedded in JPMorgan's G10 spot FX trading business, which resulted in it acting in JPMorgan's own interests as described in the Final Notice without proper regard for the interests of its clients, other market participants or the wider UK financial system. The lack of proper control by JPMorgan over the activities of its G10 ot FX traders in London undermined market integrity and meant that misconduct went undetected for a number of years.JPMorgan's control and risk functions failed to challenge effectively the management of these risks in the G10 spot FX trading business. JPMorgan's failings in this regard allowed the following behaviours to occur in its G10 spot FX trading business: (1) Attempts to manipulate the WMR and the ECB fix rates, alone or in collusion with traders at other firms, for JPMorgan's own benefit and to the potential detriment of certain of its clients and/or other market participants; (2) Attempts to trigger clients' stop loss orders for JPMorgan's own benefit and to the potential detriment of those clients and/or other market participants; and (3) Inappropriate sharing of confidential information with traders at other firms, including specific client identities and, as part of (1) and (2) above, information about clients' orders. These failings occurred in circumstances where certain of those responsible for managing front office matters were aware of and/or at times involved in behaviours described above. They also occurred despite the fact that risks around confidentiality were highlighted when, in March 2012, London FX front office requested guidance from JPMorgan Compliance regarding information sharing with other banks ahead of fixes. JPMorgan was aware during the Relevant Period of misconduct associated with LIBOR / EURIBOR, which was identified in well-publicised Final Notices issued against other firms from June 2012 onwards. JPMorgan was not subject to enforcement action by the FCA for LIBOR / EURIBOR misconduct during the Relevant Period. It nonetheless engaged in a remediation programme across its businesses in response to these Notices. This included policy enhancements regarding submissions-based benchmarks. Despite these improvements, the steps taken during the Relevant Period in its G10 spot FX business did not adequately address the root causes that gave rise to failings described in the Final Notice. The FCA acknowledges the significant co-operation and assistance provided by JPMorgan during the course of its investigation. JPMorgan is continuing to undertake remedial action and has committed significant resources to improving the business practices and associated controls relating to its FX operations. The FCA recognises the work already undertaken by JPMorgan in this regard. The Final Notice relates solely to JPMorgan's conduct in its G10 spot FX trading business in London. It makes no criticism of any entities other than the firms engaged in misconduct as described in the Final Notice.
  • Fined £137.61m on 25 September 2013
    On 18 September 2013 the FCA imposed a financial penalty of £137,610,000 on JPMorgan Chase Bank N.A. (the Firm) for breaches of Principles 2, 3, 5 and 11 of the FCA's Principles for Businesses. The breaches concerned failures related to trading losses in the Firm's Synthetic Credit Portfolio (SCP), a trading portfolio housed within the Firm's Chief Investment Office (CIO) in London. The Firm agreed to settle at an early stage of the FCA's investigation. The Firm therefore qualified for a 30% (stage 1) discount under the FCA's executive settlement procedures. Were it not for this discount, the FCA would have imposed a financial penalty of £196,586,000 on the Firm. The Firm breached Principle 2 by virtue of: (a) the Firm's failure to manage appropriately the trading strategy for the SCP (in the first quarter of 2012); (b) the Firm's inadequate response to the indicators of increasing risk in the SCP (in the first quarter of 2012); (c) the Firm's failure to price certain positions held in the SCP accurately and failure to prevent or detect mismarking in a timely manner (in the first quarter of 2012); and (d) weaknesses in assessing the reliability of the valuation of the SCP (in late April and early May 2012. The Firm breached Principle 3 by failing to ensure its marking and valuation processes were effective which contributed to the escalating losses on the SCP not being discovered sooner and led the Firm to restate its first quarter net income in 2012. Certain of the flaws in the valuation process were present from the start of 2007, others arose in 2011 and further flaws existed in 2012. The Firm also breached Principle 3 by virtue of its flawed approach to the measurement of risk within the SCP (from January 2012). The Firm breached Principle 5 by its failure to observe proper standards of market conduct through trading carried out on 29 February 2012. The Firm breached Principle 11 by failing to deal with the Authority in an open and co-operative way between January and 2 July 2012. A copy of the Final Notice which sets out the reasons for the action is displayed on the FCA's website and can be accessed.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Overseas company
Incorporated
1 January 1993 (33 years old)
Registered office
1111 Polaris Parkway, Columbus, Ohio 43240, United States, United States

Directors and company secretaries

Name Role Born Appointed Other companies
Stephen Barnett Burke Director Aug 1958 17 May 2016 None
James Dimon Director Mar 1956 17 May 2016 None
Linda Bammann Director Mar 1956 17 May 2016 None
Mellody Hobson Lucas Director Apr 1969 21 Mar 2018 None
Virginia Maria Rometty Director Jul 1957 19 May 2020 None
Phebe Nevenka Novakovic Director Nov 1957 7 Dec 2020 None
Alex Gorsky Director May 1960 19 Jul 2022 None
Alicia Boler Davis Director May 1969 20 Mar 2023 None
Mark Alan Weinberger Director Jul 1961 16 Jan 2024 None
Brad Duane Smith Director Apr 1964 21 Jan 2025 None
Michele Louise Buck Director Sep 1961 17 Mar 2025 None
Reid Robert Broda Secretary Not published 27 May 2025 –

In the full report: every company its directors have run

  • Confirmation that these 11 directors run no other company
  • All 100 people who have been directors, with their dates
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Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

2022

23 February 2022

  • Changed its registered name from "JPMorgan Chase Bank, N.A."
  • Changed its registered name from "JPMorgan Chase Bank, National Association."

FCA register

2019

7 May 2019

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2014

11 November 2014

  • Fined £222.17m by the FCA

FCA register

2013

25 September 2013

  • Fined £137.61m by the FCA

FCA register

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2004

13 November 2004

  • Changed its registered name from "JPMorgan Chase Bank"

FCA register · Companies House

2001

7 December 2001

  • Changed its registered name from "The Chase Manhattan Bank"

FCA register

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1996

14 July 1996

  • Changed its registered name from "Chemical Bank"

FCA register

1993

26 May 1993

  • Board replaced: all 30 directors left and 22 new directors took over

Companies House

1 January 1993

  • Incorporated at Companies House

Companies House

1988

22 December 1988

  • Regulated by the Federal Reserve Board from this date
  • Regulated by the Securities and Futures Authority from this date

FCA register

In the full report: all 214 events

  • All 214 events in its history (16 shown here)
  • Every director appointment and resignation: 193
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Connected firms

Other FCA-listed firms that share a director, phone number or address with this firm. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
4
share its phone number
4
share its postcode
4

In the full report: all 4 connected firms, named

  • How each is linked: the same phone number (4), the same postcode (4)
  • Who links each one: the named directors, with dates
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Similar firms

Other firms of the same type (bank or building society), nearest first.

In London

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • Every company its directors have run, named
  • 3 background checks on its contact details
  • All 214 events in its history
  • 4 connected firms, named, and who links them

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Frequently asked questions about this firm

Is JPMorgan Chase Bank, National Association FCA authorised?
Yes, JPMorgan Chase Bank, National Association (FRN 124491) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as a bank or building society. The FCA has placed no limits on its permissions.
What is JPMorgan Chase Bank, National Association’s phone number and website?
The FCA register lists the phone number 020 3493 6310 and the website jpmorganchase.com for JPMorgan Chase Bank, National Association. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 4 other FCA firms.
Is JPMorgan Chase Bank, National Association a scam or clone?
Scammers have impersonated JPMorgan Chase Bank, National Association: the FCA has published 2 warnings about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for JPMorgan Chase Bank, National Association, shown on this page.
Is my money safe with JPMorgan Chase Bank, National Association?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about JPMorgan Chase Bank, National Association to the Financial Ombudsman Service, free of charge.
Who runs JPMorgan Chase Bank, National Association?
Companies House lists 11 directors of JPMorgan Chase Bank, National Association: Stephen Barnett Burke, James Dimon, Linda Bammann, Mellody Hobson Lucas, Virginia Maria Rometty, Phebe Nevenka Novakovic and 5 more.
How long has JPMorgan Chase Bank, National Association been in business?
The company was formed on 1 January 1993, and has held its current FCA authorisation since December 2001.
Has the FCA taken action against JPMorgan Chase Bank, National Association?
Yes. The FCA register records 2 fines between 2013 and 2014, £359.78m in total. The details are in the disciplinary section above, with links to the FCA's notices.
Does JPMorgan Chase Bank, National Association use any other names?
It has previously used 4 other names, including Chemical Bank, JPMorgan Chase Bank and JPMorgan Chase Bank, N.A..

Sources and links

The full report on JPMorgan Chase Bank, National Association

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