Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN, United Kingdom
In the full report: 3 background checks
- When assurant.co.uk first appeared online, and whether it can receive email
- What kind of line 0333 009 0278 is, and the 3 other firms that give it
- Who else gives the postcode CW1 6UN
Other names (52)
If you were contacted under any of these names, it is this firm.
- Assurant Trading name: A name it trades under now.
- Cooperative Bank Privilege Gadget Insurance Trading name: A name it trades under now.
- Cooperative Bank Privilege Mobile Phone Insurance Trading name: A name it trades under now.
- Cooperative Bank Privilege Premier Gadget Insurance Trading name: A name it trades under now.
- Cooperative Bank Privilege Premier Mobile Phone Insurance Trading name: A name it trades under now.
- LSG Trading name: A name it trades under now.
- Smilemore Gadget Insurance Trading name: A name it trades under now.
- Smilemore Mobile Phone Insurance Trading name: A name it trades under now.
- Vodafone Care Trading name: A name it trades under now.
- Vodafone Insurance Services Trading name: A name it trades under now.
- 3Cover Former trading name: A name it used to trade under.
- AOL ID Shield Former trading name: A name it used to trade under.
- Asda Mobile Phone Insurance Former trading name: A name it used to trade under.
- Assurant Solutions Former trading name: A name it used to trade under.
- Barclaycard Everyday Cover Former trading name: A name it used to trade under.
- Barclays Additions Gadget Cover Former trading name: A name it used to trade under.
- Barclays Additions Mobile Phone Insurance Former trading name: A name it used to trade under.
- Barclays Gadget Cover Former trading name: A name it used to trade under.
- Bill Protector Former trading name: A name it used to trade under.
- Clone Phone Services Former trading name: A name it used to trade under.
- Cooperative Bank Privilege Handbag Insurance Former trading name: A name it used to trade under.
- Cooperative Bank Privilege Identity Theft Insurance Former trading name: A name it used to trade under.
- Cooperative Bank Privilege Passport and Luggage Insurance Former trading name: A name it used to trade under.
- Cooperative Bank Privilege Premier Handbag Insurance Former trading name: A name it used to trade under.
- Cooperative Bank Privilege Premier Identity Theft Insurance Former trading name: A name it used to trade under.
- Cooperative Bank Privilege Premier Passport and Luggage Insurance Former trading name: A name it used to trade under.
- Dextra m-2U Mobile Phone Insurance Former trading name: A name it used to trade under.
- Ebookers Missed Flight Cover Former trading name: A name it used to trade under.
- EE Insurance Services Former trading name: A name it used to trade under.
- Identiguard Former trading name: A name it used to trade under.
- Lloyds TSB AVA Mobile Phone Insurance Former trading name: A name it used to trade under.
- Makro Extended Warranty Former trading name: A name it used to trade under.
- NatWest Gadget Cover Former trading name: A name it used to trade under.
- NatWest Handbag Cover Former trading name: A name it used to trade under.
- NatWest Mobile Phone Insurance Former trading name: A name it used to trade under.
- Orange Care Insurance Former trading name: A name it used to trade under.
- Orange Pay-As-You-Go Phone Insurance Former trading name: A name it used to trade under.
- Performance Products Snooper Device Protection Former trading name: A name it used to trade under.
- Road Angel Insurance Former trading name: A name it used to trade under.
- Smilemore Handbag Insurance Former trading name: A name it used to trade under.
- Smilemore Identity Theft Insurance Former trading name: A name it used to trade under.
- Smilemore Passport and Luggage Insurance Former trading name: A name it used to trade under.
- Surefone Former trading name: A name it used to trade under.
- Tech Protect Former trading name: A name it used to trade under.
- TechProtector Former trading name: A name it used to trade under.
- Tesco Mobile Phone Insurance Former trading name: A name it used to trade under.
- The Royal Bank of Scotland Mobile Phone Insurance Former trading name: A name it used to trade under.
- The Royal Bank of Scotland Tech Protect Insurance Former trading name: A name it used to trade under.
- Ulster Bank ufirstgold Mobile Phone Insurance Former trading name: A name it used to trade under.
- Ulster Bank ufirst Mobile Phone Insurance Former trading name: A name it used to trade under.
- Virgin Mobile Insurance Former trading name: A name it used to trade under.
- Xtracare Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (5 permissions)
- Advising on investments (except on Pension Transfers and Pension Opt Outs)
- Arranging (bringing about) deals in investments
- Assisting in the administration and performance of a contract of insurance
- Dealing in investments as agent
- Making arrangements with a view to transactions in investments
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 05114385 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 28 April 2004 (22 years old)
- Registered office
- Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN, United Kingdom
- Nature of business
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- Activities of insurance agents and brokers (SIC 66220)
- Other activities auxiliary to insurance and pension funding (SIC 66290)
- Other business support service activities not elsewhere classified (SIC 82990)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Michael James Schofield | Director | Jan 1977 | 2 Feb 2023 | 6 other companies |
| Suzanne Marie Shepherd | Director | Sep 1982 | 2 Feb 2023 | 6 other companies |
| Perry Ian Thomas | Director | Jun 1967 | 28 Apr 2023 | 15 other companies |
| Lee Harry Sturgeon | Director | Jun 1977 | 31 Mar 2025 | 6 other companies |
| Timothy Machin | Director | Mar 1986 | 1 Jan 2026 | 13 other companies |
| Helen Elizabeth Sachdev | Director | Sep 1965 | 1 Apr 2026 | 15 other companies |
| Natalie Ann Paddock | Secretary | Not published | 23 Oct 2014 | – |
Other companies run by these 6 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 36
- closed down
- 8
- are FCA-registered
- 8
In the full report: all 36 companies, named
- What each company does, and whether it is still trading
- Which of these 6 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 8 on the FCA register
- The 8 companies these 6 directors run together
- All 41 people who have ever been directors, with their dates
Key dates in its history
Lifestyle Services Group’s history from the FCA register and Companies House, newest first.
2024
31 December 2024
- Assurant Direct Limited took control (75–100% of shares)
- Assurant Group Limited gave up control
Companies House
2016
6 April 2016
- Assurant Group Limited took control (75–100% of shares)
Companies House
2013
1 April 2013
- Regulated by the FCA from this date
FCA register
2005
4 February 2005
- Regulated by the Financial Services Authority from this date
- Became authorised by the FCA
FCA register
2004
28 April 2004
- Incorporated at Companies House
Companies House
In the full report: all 183 events
- All 183 events in its history (7 shown here)
- Every director appointment and resignation: 80
Firms connected to Lifestyle Services Group
Other FCA-listed firms that share a director, phone number or address with Lifestyle Services Group. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 5
- share a director
- 5
- share its phone number
- 3
In the full report: all 5 connected firms, named
- How each is linked: shared directors (5), the same phone number (3), the same postcode (4)
- Who links each one: the named directors, with dates
- 3 past links through former directors
Firms like Lifestyle Services Group
Other firms of the same type (insurance broker), nearest first.
In Crewe
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Lifestyle Services Group
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 36 other companies its directors have run, named
- 3 background checks on its contact details
- All 183 events in its history
- 5 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Check your FSCS cover fscs.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk