Mackenzie and Moncur Limited

Reference number: 752044

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When smarthomesenergy.co.uk first appeared online, and whether it can receive email
  • What kind of line 0330 005 2250 is
  • Who else gives the postcode TD1 1EP
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Other names (8)

If you were contacted under any of these names, it is this firm.

  • Framepoint Trading name
  • Mackenzie & Moncur Trading name
  • Smart Homes Trading name
  • Smart Homes Energy Trading name
  • Hot Tub Spas Former trading name
  • Hot Tubs Spa Former trading name
  • My Hot Tub Former trading name
  • My Hot Tubs UK Former trading name

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (1 permission)
  • Credit Broking

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
SC537602
Company status
Active
Company type
Private limited company
Incorporated
9 June 2016 (10 years old)
Registered office
47 Bank Street, Galashiels, Scotland, TD1 1EP, Scotland
Nature of business
  • Other construction installation (SIC 43290)

Directors and company secretaries

Name Role Born Appointed Other companies
Caroline Metcalf Director Jul 1973 9 Jun 2016 None

In the full report: every company its directors have run

  • Confirmation that its director runs no other company
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Filed accounts and finances

Year to 30 June 2026Small company accountsNot audited

Net assets

£265k

+15% from £231k

Cash at bank

£178k

+16% from £154k

Employees (average)

12

Same as 12

Assets and liabilities

In the full report: all 7 years of accounts

  • Every year from 2020 to 2026
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company SC537602. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Mackenzie and Moncur’s history from the FCA register and Companies House, newest first.

Key events (4) All events (19)

2016

16 November 2016

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

9 June 2016

  • Incorporated at Companies House
  • Caroline Metcalf took control (75–100% of shares)

Companies House

In the full report: all 19 events

  • All 19 events in its history (4 shown here)
  • Every director appointment and resignation: 1
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Firms connected to Mackenzie and Moncur

Other FCA-listed firms that share a director, phone number or address with Mackenzie and Moncur. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like Mackenzie and Moncur

Other firms of the same type (home improvement or trades), nearest first.

In Galashiels

R. Mitchell (Glass) LimitedGalashielsAuthorised

Elsewhere in the UK

Ovo Solar and Heating LtdBristolAuthorisedCubico (UK) LimitedWakefieldAuthorisedSteven Gibson LimitedDunoonAuthorisedE.ON Energy Installation Services LimitedNottinghamAuthorisedCity Plumbing Supplies Holdings LimitedNorthamptonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Mackenzie and Moncur

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • Every company its directors have run, named
  • 3 background checks on its contact details
  • 7 years of accounts, charted
  • All 19 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Mackenzie and Moncur Limited FCA authorised?
Yes, Mackenzie and Moncur Limited (FRN 752044) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since November 2016 and works as a home improvement or trades. The FCA has placed no limits on its permissions.
What is Mackenzie and Moncur’s phone number and website?
The FCA register lists the phone number 0330 005 2250 and the website smarthomesenergy.co.uk for Mackenzie and Moncur. If you were given different contact details, use these to check with the firm before going any further.
Is Mackenzie and Moncur a scam or clone?
Mackenzie and Moncur is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Mackenzie and Moncur?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Mackenzie and Moncur handles your money, so check the specific product before you commit. You can also refer complaints about Mackenzie and Moncur to the Financial Ombudsman Service, free of charge.
Who owns Mackenzie and Moncur?
Companies House lists one person with significant control of Mackenzie and Moncur: Miss Caroline Metcalf (75–100% of shares).
Who runs Mackenzie and Moncur?
Companies House lists one director of Mackenzie and Moncur: Caroline Metcalf.
How long has Mackenzie and Moncur been in business?
The company was formed on 9 June 2016, and has held its current FCA authorisation since November 2016.
What do Mackenzie and Moncur’s latest accounts show?
Its latest accounts, to 30 June 2026, show net assets of £265k (+15% from £231k) and cash at bank of £178k (+16% from £154k).
Does Mackenzie and Moncur use any other names?
It trades as Framepoint, Mackenzie & Moncur, Smart Homes and Smart Homes Energy. It has previously used 4 other names, including Hot Tub Spas, Hot Tubs Spa and My Hot Tub.

Sources and links

The full report on Mackenzie and Moncur Limited

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