Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
The Right Mortgage Limited Reference number: 649443 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Massey Divall Financial Services (FRN 201482) is an AR of The Right Mortgage Limited (FRN 649443). When you use Massey Divall Financial Services's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Massey Divall Financial Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
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Address
31 Hartland Way, Croydon, Surrey, CR0 8RJ, United Kingdom
In the full report: 2 background checks
- What kind of line 020 3174 0099 is
- Who else gives the postcode CR0 8RJ
Other names (3)
If you were contacted under any of these names, it is this firm.
- Massey Divall Financial Services (MDFS) Trading name: A name it trades under now.
- MDFS Mortgages Trading name: A name it trades under now.
- Mortgage Broker 365 Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through The Right Mortgage Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Key dates in its history
Massey Divall Financial Services’s history from the FCA register and Companies House, newest first.
1999
13 October 1999
- Became an appointed representative
FCA register
In the full report: all 4 events
- All 4 events in its history (1 shown here)
Firms like Massey Divall Financial Services
Other firms of the same type (mortgage adviser or broker), nearest first.
In Croydon
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Massey Divall Financial Services
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 2 background checks on its contact details
- All 4 events in its history
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Frequently asked questions about this firm
Is Massey Divall Financial Services FCA authorised?
What does appointed representative mean for Massey Divall Financial Services?
What is Massey Divall Financial Services’ phone number?
Is Massey Divall Financial Services a scam or clone?
Is my money safe with Massey Divall Financial Services?
Does Massey Divall Financial Services use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk