Mercury Financial Solutions

Reference number: 585252

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

The On-Line Partnership Limited Reference number: 192638 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Mercury Financial Solutions (FRN 585252) is an AR of The On-Line Partnership Limited (FRN 192638). When you use Mercury Financial Solutions's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Mercury Financial Solutions, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    01227 211015

  • Address

    Clover House, John Wilson Business Park, Whitstable, Kent, CT5 3QZ, United Kingdom

In the full report: 2 background checks

  • What kind of line 01227 211015 is
  • Who else gives the postcode CT5 3QZ
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FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through The On-Line Partnership Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Firms connected to Mercury Financial Solutions

Other FCA-listed firms that share a director, phone number or address with Mercury Financial Solutions. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like Mercury Financial Solutions

Other firms of the same type (credit broker), nearest first.

In Whitstable

Duplex Cleaning Machines (UK) LimitedWhitstableAppointed representativePaul Grant-RiachWhitstableAppointed representativeChestfield (Whitstable) Golf ClubWhitstableAuthorisedCosgrove Leisure Parks UK Seasalter LtdWhitstableAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Mercury Financial Solutions

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 background checks on its contact details
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Mercury Financial Solutions FCA authorised?
Mercury Financial Solutions (FRN 585252) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Mercury Financial Solutions?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Mercury Financial Solutions (FRN 585252) is an AR of The On-Line Partnership Limited (FRN 192638). When you use Mercury Financial Solutions's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Mercury Financial Solutions, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Mercury Financial Solutions’ phone number?
The FCA register lists the phone number 01227 211015 for Mercury Financial Solutions. If you were given different contact details, use these to check with the firm before going any further.
Is Mercury Financial Solutions a scam or clone?
Mercury Financial Solutions is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Mercury Financial Solutions?
Protection works through The On-Line Partnership Limited, the principal firm responsible for Mercury Financial Solutions's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Sources and links

The full report on Mercury Financial Solutions

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