Introducer appointed representative
Midlands & Lancashire CSU can only introduce you to their principal, and cannot give financial advice, recommend products, or arrange deals alone.
Responsible principal firm
Cycle Solutions (Cycle to Work) Limited Reference number: 722968 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Midlands & Lancashire CSU (FRN 920947) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Midlands & Lancashire CSU.
- Example: if Midlands & Lancashire CSU refers you to a financial adviser, the advice should come from the principal firm, not from Midlands & Lancashire CSU itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
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Address
Bennett House, 2nd floor East, Town Road, Stoke-On-Trent, Stoke-On-Trent, ST1 2QB, United Kingdom
In the full report: 2 background checks
- What kind of line 0121 612 3806 is
- Who else gives the postcode ST1 2QB
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Get the full report on Midlands & Lancashire CSU
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 2 background checks on its contact details
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Frequently asked questions about this firm
Is Midlands & Lancashire CSU FCA authorised?
What does introducer appointed representative mean for Midlands & Lancashire CSU?
What is Midlands & Lancashire CSU’s phone number?
Is Midlands & Lancashire CSU a scam or clone?
Is my money safe with Midlands & Lancashire CSU?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk