Millercare Limited

Reference number: 1039187

Instant download

Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

MARK BATES LIMITED Reference number: 308390 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Millercare Limited (FRN 1039187) is an AR of MARK BATES LIMITED (FRN 308390). When you use Millercare's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Millercare, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When millercare.co.uk first appeared online, and whether it can receive email
  • What kind of line 01254 357301 is
  • Who else gives the postcode BB9 6RT
Instant PDF download

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Mark Bates Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
02794532
Company status
Active
Company type
Private limited company
Incorporated
1 March 1993 (33 years old)
Registered office
Alexander House 38 Churchill Way, Lomeshaye Industrial Estate, Nelson, Lancashire, BB9 6RT, England
Nature of business
  • Retail sale of medical and orthopaedic goods in specialised stores (not incl. hearing aids) not elsewhere classified (SIC 47749)

Directors and company secretaries

Name Role Born Appointed Other companies
Alexander Nicholas Buchanan Director Dec 1962 1 Dec 1996 4 other companies
Philip Brian Neal Director Jul 1978 9 Oct 2017 1 other company
Tara Butterworth Director Nov 1979 1 Jul 2019 1 other company
Philip Brian Neal Secretary Not published 1 Feb 2007 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
5
closed down
1
run together
1

In the full report: all 5 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 1 company these 3 directors run together
  • All 12 people who have ever been directors, with their dates
Instant PDF download

Filed accounts and finances

Year to 31 August 2025Full accountsAudited

Profit before tax

£664k

−16% from £792k

Net assets

£4.42m

+16% from £3.80m

Cash at bank

£738k

−24% from £966k

Owed within a year

£2.09m

+19% from £1.76m

The accounts for the year to 31 August 2025 do not tag turnover in a form that can be read automatically, so it is not shown. The last tagged figure is £12.0m, for the year to 31 August 2024.

Profit before tax

In the full report: all 4 years of accounts

  • Every year from 2021 to 2025
  • Both charts, over every year
  • Every filed figure, year by year
Instant PDF download
About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 02794532. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Millercare’s history from the FCA register and Companies House, newest first.

Key events (7) All events (29)

2025

8 August 2025

  • Became an appointed representative

FCA register

2024

26 July 2024

  • Derek Colin Johnson stopped being a part-owner
  • Linda Mary Johnson stopped being a part-owner
  • Millercare Holdings Limited took control (75–100% of shares)

Companies House

2016

6 April 2016

  • Derek Colin Johnson became a part-owner (25–50% of shares)
  • Linda Mary Johnson became a part-owner (25–50% of shares)

Companies House

1993

1 March 1993

  • Incorporated at Companies House

Companies House

In the full report: all 29 events

  • All 29 events in its history (7 shown here)
  • Every director appointment and resignation: 22
Instant PDF download

Get the full report on Millercare

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 5 other companies its directors have run, named
  • 3 background checks on its contact details
  • 4 years of accounts, charted
  • All 29 events in its history

Instant PDF One-off payment Secure checkout by Stripe

Frequently asked questions about this firm

Is Millercare Limited FCA authorised?
Millercare Limited (FRN 1039187) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Millercare?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Millercare Limited (FRN 1039187) is an AR of MARK BATES LIMITED (FRN 308390). When you use Millercare's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Millercare, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Millercare’s phone number and website?
The FCA register lists the phone number 01254 357301 and the website millercare.co.uk for Millercare. If you were given different contact details, use these to check with the firm before going any further.
Is Millercare a scam or clone?
Millercare is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Millercare?
Protection works through Mark Bates Limited, the principal firm responsible for Millercare's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Millercare?
Millercare is owned by Millercare Holdings Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 26 July 2024. Before that, it was controlled by Mrs Linda Mary Johnson and Mr Derek Colin Johnson.
Who runs Millercare?
Companies House lists 3 directors of Millercare: Alexander Nicholas Buchanan, Philip Brian Neal and Tara Butterworth.
How long has Millercare been in business?
The company was formed on 1 March 1993.
What do Millercare’s latest accounts show?
Its latest accounts, to 31 August 2025, show profit before tax of £664k (−16% from £792k) and net assets of £4.42m (+16% from £3.80m).

Sources and links

The full report on Millercare Limited

£19.99 · Instant PDF download

Loading secure checkout…