Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Novuna House, Thorpe Road, Staines-upon-Thames, Surrey, TW18 3HP, United Kingdom
In the full report: 3 background checks
- When novuna.co.uk first appeared online, and whether it can receive email
- What kind of line 01784 227300 is
- Who else gives the postcode TW18 3HP
Other names (57)
If you were contacted under any of these names, it is this firm.
- beSavvi Trading name: A name it trades under now.
- CM3 Trading name: A name it trades under now.
- CreditMaster3 Trading name: A name it trades under now.
- Mitsubishi HC Capital Europe Trading name: A name it trades under now.
- Novuna Trading name: A name it trades under now.
- Novuna Business Cashflow Trading name: A name it trades under now.
- Novuna Business Finance Trading name: A name it trades under now.
- Novuna Capital Trading name: A name it trades under now.
- Novuna Consumer Finance Trading name: A name it trades under now.
- Novuna Personal Finance Trading name: A name it trades under now.
- Novuna Retail Finance Trading name: A name it trades under now.
- Novuna Vehicle Solutions Trading name: A name it trades under now.
- Payby Finance Trading name: A name it trades under now.
- Hitachi Capital (UK) PLC Former name: A name it was registered under before.
- Besavvi loans Former trading name: A name it used to trade under.
- CM+ Former trading name: A name it used to trade under.
- CM2 Former trading name: A name it used to trade under.
- CMPlus Former trading name: A name it used to trade under.
- CreditMaster+ Former trading name: A name it used to trade under.
- CreditMaster2 Former trading name: A name it used to trade under.
- CreditMasterPlus Former trading name: A name it used to trade under.
- European Vendor Solutions Former trading name: A name it used to trade under.
- Hitachi Capital Former trading name: A name it used to trade under.
- Hitachi Capital Agricultural Finance Former trading name: A name it used to trade under.
- Hitachi Capital Asset Finance Former trading name: A name it used to trade under.
- Hitachi Capital Business Finance Former trading name: A name it used to trade under.
- Hitachi Capital Car Solutions Former trading name: A name it used to trade under.
- Hitachi Capital Commercial Vehicle Solutions Former trading name: A name it used to trade under.
- Hitachi Capital Consumer Finance Former trading name: A name it used to trade under.
- Hitachi Capital Driving Instructor Solutions Former trading name: A name it used to trade under.
- Hitachi Capital European Vendor Solutions Former trading name: A name it used to trade under.
- Hitachi Capital Franchise Finance Former trading name: A name it used to trade under.
- Hitachi Capital Invoice Finance Former trading name: A name it used to trade under.
- Hitachi Capital Motor Finance Former trading name: A name it used to trade under.
- Hitachi Capital Retail Finance Former trading name: A name it used to trade under.
- Hitachi Capital Vehicle Solutions Former trading name: A name it used to trade under.
- Hitachi Car Loans Former trading name: A name it used to trade under.
- Hitachi Home Improvement Loans Former trading name: A name it used to trade under.
- Hitachi Leisure Loans Former trading name: A name it used to trade under.
- Hitachi Loans Former trading name: A name it used to trade under.
- Hitachi Personal Finance Former trading name: A name it used to trade under.
- Hitachi Personal Loans Former trading name: A name it used to trade under.
- Hitachi PF Former trading name: A name it used to trade under.
- Hitachi Wedding Loans Former trading name: A name it used to trade under.
- HPF Former trading name: A name it used to trade under.
- Savvi Former trading name: A name it used to trade under.
- Savvi Car Loans Former trading name: A name it used to trade under.
- Savvi from Hitachi Capital Former trading name: A name it used to trade under.
- Savvi Holiday Loans Former trading name: A name it used to trade under.
- Savvi Home Improvement Loans Former trading name: A name it used to trade under.
- Savvi Loans Former trading name: A name it used to trade under.
- Savvi Motor Loans Former trading name: A name it used to trade under.
- Savvi Travel Loans Former trading name: A name it used to trade under.
- Savvi Wedding Loans Former trading name: A name it used to trade under.
- Think Again Former trading name: A name it used to trade under.
- www.creditmaster2.co.uk Former trading name: A name it used to trade under.
- www.creditmaster3.co.uk Former trading name: A name it used to trade under.
Warning
Scammers have impersonated this firm
Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.
Fake phone numbers (7)
- 0161 531 7146
- 01723 624015
- 020 8058 3295
- 020 8123 6563
- 020 8144 0609
- 0333 303 1477
- 07520 639820
Fake email addresses (6)
- custemerloanapproved@gmail.com
- hitachiloans@protonmail.com
- loanapproved026@gmail.com
- loanhelplineteam@gmail.com
- novunateamsupprt@gmail.com
- steamfinancehelplineuk@gmail.com
Fake websites (2)
- steamfinance.online
- steamfinance.site
The 3 FCA warnings these came from
- Steam finance / steamfinance.online 7 November 2025
- Novuna Personal Finance 1 November 2024
- Hitachiloans@protonmail.com 3 August 2021
Scammers change these details often. Always check the live FCA warning.
FCA permissions and consumer protection
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
- Lend or arrange credit · Hire out goods to consumers No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (11 permissions)
- Arranging (bringing about) deals in investments
- Assisting in the administration and performance of a contract of insurance
- Credit Broking
- Debt Adjusting
- Debt-collecting
- Debt-counselling
- Entering into Regulated Consumer Hire Agreements as owner
- Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement
- Making arrangements with a view to transactions in investments
Financial Ombudsman complaints
Ombudsman complaints
- new complaints, January–June 2025
- 484
- upheld, against a 31% median
- 31%
- about banking and credit
- 484
A bigger firm gets more complaints simply because it has more customers.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 01630491 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Public limited company
- Incorporated
- 21 April 1982 (44 years old)
- Registered office
- Novuna House, Thorpe Road, Staines-Upon-Thames, TW18 3HP, England
- Nature of business
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- Financial leasing (SIC 64910)
- Credit granting by non-deposit taking finance houses and other specialist consumer credit grantors (SIC 64921)
- Factoring (SIC 64992)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Robert Douglas Gordon | Director | Oct 1961 | 1 Oct 2006 | 8 other companies |
| Alan Renatus Frederick Hughes | Director | Jul 1951 | 1 Feb 2017 | 9 other companies |
| Sian Herbert | Director | Dec 1965 | 1 Aug 2022 | None |
| David Gavin Corbitt | Director | Jul 1980 | 17 Apr 2025 | None |
| Hiroshi Ikebe | Director | Dec 1964 | 1 Apr 2026 | None |
| John Nathaniel Mcdowall Sims | Secretary | Not published | 31 Oct 2001 | – |
Other companies run by these 5 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 17
- closed down
- 9
- are FCA-registered
- 4
In the full report: all 17 companies, named
- What each company does, and whether it is still trading
- Which of these 5 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 4 on the FCA register, including one no longer authorised
- All 41 people who have ever been directors, with their dates
Filed accounts and finances
Turnover
£1482.5m
No earlier figure to compare
Profit before tax
£65.4m
No earlier figure to compare
Net assets
£8462.1m
No earlier figure to compare
Cash at bank
£112.3m
No earlier figure to compare
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 01630491. Figures are exactly as filed; nothing is estimated.
Key dates in its history
Mitsubishi HC Capital UK’s history from the FCA register and Companies House, newest first.
2022
15 February 2022
- Changed its registered name from "Hitachi Capital (UK) PLC"
- Changed its registered name from "Mitsubishi HC Capital UK PLC"
FCA register
2021
3 August 2021
- FCA warned the public about a scam impersonating this firm
FCA warning list
1 April 2021
- Hitachi Capital Corporation gave up control
- Mitsubishi Hc Capital Inc took control (75–100% of shares)
Companies House
2017
11 October 2017
- Regulated by the FCA from this date
- Became authorised by the FCA
FCA register
2016
6 April 2016
- Hitachi Capital Corporation took control (75–100% of shares)
Companies House
1982
21 April 1982
- Incorporated at Companies House
Companies House
In the full report: all 190 events
- All 190 events in its history (9 shown here)
- Every director appointment and resignation: 75
Firms connected to Mitsubishi HC Capital UK
Other FCA-listed firms that share a director, phone number or address with Mitsubishi HC Capital UK. A link shows who the firm is tied to, not whether either can be trusted.
- past links
- 4
In the full report: all 0 connected firms, named
- 4 past links through former directors
Firms like Mitsubishi HC Capital UK
Other firms of the same type (lender), nearest first.
In Staines-upon-Thames
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Mitsubishi HC Capital UK
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 17 other companies its directors have run, named
- 3 background checks on its contact details
- All 190 events in its history
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Frequently asked questions about this firm
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How many complaints does Mitsubishi HC Capital UK get?
Does Mitsubishi HC Capital UK use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- FCA warning: Steam finance / steamfinance.online fca.org.uk
- FCA warning: Novuna Personal Finance fca.org.uk
- FCA warning: Hitachiloans@protonmail.com fca.org.uk
- Check your FSCS cover fscs.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Ombudsman complaints data, January–June 2025 financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk