Mobility Connect Ltd

Reference number: 555545

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

MARK BATES LIMITED Reference number: 308390 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Mobility Connect Ltd (FRN 555545) is an AR of MARK BATES LIMITED (FRN 308390). When you use Mobility Connect's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Mobility Connect, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When mobilityconnect.co.uk first appeared online, and whether it can receive email
  • What kind of line 0800 224 8149 is
  • Who else gives the postcode LA3 3PS
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Mobility Connect Former name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Mark Bates Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
07638783
Company status
Active
Company type
Private limited company
Incorporated
18 May 2011 (15 years old)
Registered office
10 Woodgate Park White Lund Industrial Estate, Morecambe, LA3 3PS, United Kingdom
Nature of business
  • Retail sale of medical and orthopaedic goods in specialised stores (not incl. hearing aids) not elsewhere classified (SIC 47749)

Directors and company secretaries

Name Role Born Appointed Other companies
Darren John Clisham Director Aug 1987 18 May 2011 None
Louise Pamela Livesey Director Apr 1983 18 May 2011 None
Nicholas Stephen Morgan Director Nov 1987 1 Sep 2011 None

In the full report: every company its directors have run

  • Confirmation that these 3 directors run no other company
  • All 4 people who have been directors, with their dates
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Filed accounts and finances

Year to 31 March 2025Small company accountsNot audited

Net assets

£60.3k

+46% from £41.3k

Cash at bank

£206k

+97% from £105k

Employees (average)

14

+27% from 11

Owed within a year

£425k

+32% from £322k

Assets and liabilities

In the full report: all 6 years of accounts

  • Every year from 2019 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 07638783. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Mobility Connect’s history from the FCA register and Companies House, newest first.

Key events (6) All events (11)

2016

6 April 2016

  • Darren John Clisham became a part-owner (25–50% of shares)
  • Louise Pamela Livesey became a part-owner (25–50% of shares)
  • Nicholas Stephen Morgan became a part-owner (25–50% of shares)

Companies House

2014

1 December 2014

  • Changed its registered name from "Mobility Connect"

FCA register

2011

8 July 2011

  • Became an appointed representative

FCA register

18 May 2011

  • Incorporated at Companies House

Companies House

In the full report: all 11 events

  • All 11 events in its history (6 shown here)
  • Every director appointment and resignation: 5
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Get the full report on Mobility Connect

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • Every company its directors have run, named
  • 3 background checks on its contact details
  • 6 years of accounts, charted
  • All 11 events in its history

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Frequently asked questions about this firm

Is Mobility Connect Ltd FCA authorised?
Mobility Connect Ltd (FRN 555545) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Mobility Connect?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Mobility Connect Ltd (FRN 555545) is an AR of MARK BATES LIMITED (FRN 308390). When you use Mobility Connect's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Mobility Connect, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Mobility Connect’s phone number and website?
The FCA register lists the phone number 0800 224 8149 and the website mobilityconnect.co.uk for Mobility Connect. If you were given different contact details, use these to check with the firm before going any further.
Is Mobility Connect a scam or clone?
Mobility Connect is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Mobility Connect?
Protection works through Mark Bates Limited, the principal firm responsible for Mobility Connect's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Mobility Connect?
Companies House lists 3 people with significant control of Mobility Connect: Mr Nicholas Stephen Morgan (25–50% of shares), Mr Darren John Clisham (25–50% of shares) and Ms Louise Pamela Livesey (25–50% of shares).
Who runs Mobility Connect?
Companies House lists 3 directors of Mobility Connect: Darren John Clisham, Louise Pamela Livesey and Nicholas Stephen Morgan.
How long has Mobility Connect been in business?
The company was formed on 18 May 2011.
What do Mobility Connect’s latest accounts show?
Its latest accounts, to 31 March 2025, show net assets of £60.3k (+46% from £41.3k) and cash at bank of £206k (+97% from £105k).
Does Mobility Connect use any other names?
It has previously used the name Mobility Connect.

Sources and links

The full report on Mobility Connect Ltd

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