Money Advice Trust
Reference number: 618928
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
National Debtline, Tricorn House 51-53, Hagley Road, Birmingham, B16 8TP, United Kingdom
In the full report: 3 background checks
- When moneyadvicetrust.org first appeared online, and whether it can receive email
- What kind of line 0808 808 4000 is
- Who else gives the postcode B16 8TP
Other names (5)
If you were contacted under any of these names, it is this firm.
- Business Debtline Trading name: A name it trades under now.
- National Debtline Trading name: A name it trades under now.
- wiseradviser Trading name: A name it trades under now.
- CASHflow Former trading name: A name it used to trade under.
- My Money Steps Former trading name: A name it used to trade under.
The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)
Warning
Scammers have impersonated this firm
Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.
Fake phone numbers (1)
- 0161 359 5796
Fake email addresses (1)
- ivacustomerservices@outlook.com
Fake websites (2)
- nationaldebthelpline.org
- nationaldebthelpline.org.uk
The 2 FCA warnings these came from
- National Debt Helpline 20 August 2019
- National Debt Helpline 20 August 2019
Scammers change these details often. Always check the live FCA warning.
FCA permissions and consumer protection
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
- Debt Adjusting
- Debt-counselling
- Providing Credit Information Services
Limits on what they may do
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Cannot hold or control client money
The firm cannot hold or control client money
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
The clone warnings above are scammers using this firm's name, not something the firm has done.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 04741583 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private company limited by guarantee
- Incorporated
- 23 April 2003 (23 years old)
- Registered office
- Tricorn House, Hagley Road, Birmingham, B16 8TP, England
- Nature of business
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- Financial intermediation not elsewhere classified (SIC 64999)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Laurence Edward Burgess | Director | Dec 1956 | 1 Sep 2019 | 2 other companies |
| Sarah Ruth Desai | Director | Mar 1976 | 1 Dec 2022 | 1 other company |
| Christine Hayes | Director | Apr 1950 | 17 Jul 2023 | 1 other company |
| Zitah Mcmillan-Ward | Director | Jun 1971 | 16 Aug 2023 | 4 other companies |
| Alexandra Meagher | Director | Nov 1985 | 16 Aug 2023 | None |
| Adam Khan | Director | Sep 1979 | 16 Aug 2023 | None |
| Mark Allison | Director | May 1968 | 1 Jan 2024 | None |
| Penelope Jane Clarke | Director | Mar 1977 | 25 Sep 2025 | 1 other company |
| Thomas Richard Hamilton Reddy | Director | Oct 1977 | 25 Sep 2025 | 5 other companies |
Other companies run by these 9 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 14
- closed down
- 3
- is FCA-registered
- 1
In the full report: all 14 companies, named
- What each company does, and whether it is still trading
- Which of these 9 directors sit on each board, and since when
- Any that went into liquidation or administration
- The one on the FCA register
- All 40 people who have ever been directors, with their dates
Key dates in its history
Money Advice Trust’s history from the FCA register and Companies House, newest first.
2019
5 November 2019
- FCA imposed a requirement (Cannot hold or control client money)
FCA register
20 August 2019
- FCA warned the public about a scam impersonating this firm
FCA warning list
2014
1 April 2014
- Regulated by the FCA from this date
- FCA imposed a requirement (Not for profit firm)
- Became authorised by the FCA
FCA register
2003
23 April 2003
- Incorporated at Companies House
Companies House
In the full report: all 85 events
- All 85 events in its history (6 shown here)
- Every director appointment and resignation: 71
Firms connected to Money Advice Trust
Other FCA-listed firms that share a director, phone number or address with Money Advice Trust. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 2
- share its postcode
- 2
- past link
- 1
In the full report: all 2 connected firms, named
- How each is linked: the same postcode (2)
- Who links each one: the named directors, with dates
- 1 past link through former directors
Firms like Money Advice Trust
Other firms of the same type (debt advice or management), nearest first.
In Birmingham
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Money Advice Trust
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 14 other companies its directors have run, named
- 3 background checks on its contact details
- All 85 events in its history
- 2 connected firms, named, and who links them
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Frequently asked questions about this firm
Is Money Advice Trust FCA authorised?
What is Money Advice Trust’s phone number and website?
Is Money Advice Trust a scam or clone?
Is my money safe with Money Advice Trust?
Who runs Money Advice Trust?
How long has Money Advice Trust been in business?
Does Money Advice Trust use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- FCA warning: National Debt Helpline fca.org.uk
- FCA warning: National Debt Helpline fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk