Moneyback Ltd

Reference number: 831685

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When money-back.org.uk first appeared online, and whether it can receive email
  • What kind of line 0800 802 1002 is
  • Who else gives the postcode BH22 9SP
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Other names (11)

If you were contacted under any of these names, it is this firm.

  • APS Former trading name: A name it used to trade under.
  • APS Mortgages Former trading name: A name it used to trade under.
  • Claimitback Former trading name: A name it used to trade under.
  • Council Homebuyers Former trading name: A name it used to trade under.
  • Home and County Mortgages Former trading name: A name it used to trade under.
  • Premier Financial Former trading name: A name it used to trade under.
  • Regency Former trading name: A name it used to trade under.
  • Regency Mortgages Former trading name: A name it used to trade under.
  • Renaissance Former trading name: A name it used to trade under.
  • Renaissance Easy Claim Former trading name: A name it used to trade under.
  • www.money-back.org.uk Former trading name: A name it used to trade under.

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (4)
  • 020 3097 9798
  • 07401 113357
  • 07488 873292
  • 07832 238637
Fake email addresses (16)
  • lev@moneyback-team.eu
  • lucy.patrick.moneyback@gmail.com
  • paybackltd@money-back-ltd.com
  • paybackltd@paymentbackltd.com
  • paymeback@helpcentre.live
  • recovery@money-backltd.com
  • sam@moneyback-limited.org
  • sam@moneyback-services.eu
  • sam@moneyback-team.org
  • support@ltdpayback.net
  • support@moneyback-ltd.cc
  • support@moneyback-ltd.eu
  • support@moneyback-ltd.net
  • support@moneyback-ltd.uk
  • support@payback-ltd.uk.com
  • support@paybackltd.eu.com
Fake websites (3)
  • moneyback-limited.org
  • moneyback-team.eu
  • moneyback-team.org
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Claims management No FSCS cover
    Money you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

The clone warnings above are scammers using this firm's name, not something the firm has done.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
18 December 2012 (13 years old)
Registered office
55 Hazel Drive, Ferndown, BH22 9SP, England
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name Role Born Appointed Other companies
Simon Charles Helliwell Director Jun 1966 27 Apr 2026 3 other companies

Other companies run by its director

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
3
still active
3

In the full report: all 3 companies, named

  • What each company does, and whether it is still trading
  • Which of its director sits on each board, and since when
  • Any that went into liquidation or administration
  • All 5 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2025Small company accountsNot audited

Net assets

£10.4k

+183% from £3,673

Cash at bank

£318

−96% from £7,258

Employees (average)

2

Same as 2

Owed within a year

£7,594

+187% from £2,644

The accounts for the year to 31 March 2025 do not tag turnover in a form that can be read automatically, so it is not shown. The last tagged figure is £39.5k, for the year to 31 March 2023.

Assets and liabilities

In the full report: all 6 years of accounts

  • Every year from 2020 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 08335706. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Moneyback’s history from the FCA register and Companies House, newest first.

2026

27 April 2026

  • Board replaced: both directors left and a new director took over
  • Nicholas Charles Baldwin no longer has significant control
  • Peter David Guntrip no longer has significant control
  • Simon Charles Helliwell gained significant control

Companies House

2024

31 May 2024

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2023

1 January 2023

  • Evelyn Mary Fenne gave up control

Companies House

2020

20 November 2020

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

16 September 2020

  • Nicholas Charles Baldwin gained significant control
  • Peter David Guntrip gained significant control

Companies House

2019

31 March 2019

  • No longer regulated by the Claims Management Regulator

FCA register

2016

6 April 2016

  • Evelyn Mary Fenne took control (75–100% of shares)

Companies House

2013

21 July 2013

  • Regulated by the Claims Management Regulator from this date

FCA register

2012

18 December 2012

  • Incorporated at Companies House

Companies House

In the full report: all 46 events

  • All 46 events in its history (14 shown here)
  • Every director appointment and resignation: 9
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Firms like Moneyback

Other firms of the same type (claims management firm), nearest first.

In the Bournemouth (BH) postcode area

Elsewhere in the UK

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Moneyback

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 other companies its directors have run, named
  • 3 background checks on its contact details
  • 6 years of accounts, charted
  • All 46 events in its history

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Frequently asked questions about this firm

Is Moneyback Ltd FCA authorised?
Yes, Moneyback Ltd (FRN 831685) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since November 2020 and works as a claims management firm. The FCA has placed no limits on its permissions.
What is Moneyback’s phone number and website?
The FCA register lists the phone number 0800 802 1002 and the website money-back.org.uk for Moneyback. If you were given different contact details, use these to check with the firm before going any further.
Is Moneyback a scam or clone?
Scammers have impersonated Moneyback: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Moneyback, shown on this page.
Is my money safe with Moneyback?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Moneyback handles your money, so check the specific product before you commit. You can also refer complaints about Moneyback to the Financial Ombudsman Service, free of charge.
Who owns Moneyback?
Companies House lists one person with significant control of Moneyback: Mr Simon Charles Helliwell (significant influence or control). Before that, it was controlled by Mr Peter David Guntrip, Mr Nicholas Charles Baldwin and Mrs Evelyn Mary Fenne.
Who runs Moneyback?
Companies House lists one director of Moneyback: Simon Charles Helliwell.
How long has Moneyback been in business?
The company was formed on 18 December 2012, and has held its current FCA authorisation since November 2020.
What do Moneyback’s latest accounts show?
Its latest accounts, to 31 March 2025, show net assets of £10.4k (+183% from £3,673) and cash at bank of £318 (−96% from £7,258).
Does Moneyback use any other names?
It has previously used 11 other names, including APS, APS Mortgages and Claimitback.

Sources and links

The full report on Moneyback Ltd

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