Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
When morganstanley.com first appeared online, and whether it can receive email
What kind of line 020 7425 8000 is, and the 6 other firms that give it
Who else gives the postcode E14 4QA
Other names(3)
If you were contacted under any of these names, it is this firm.
Advantage Trading name: A name it trades under now.
Advantage Home Loans Trading name: A name it trades under now.
Morgan Stanley Dean Witter Bank Limited Former name: A name it was registered under before.
Warning
Scammers have impersonated this firm
Fraudsters have used this firm's name or details with their own contact
information to appear genuine. Check whatever you were given below, and
against the firm's real details above.
Arranging safeguarding and administration of assets
Causing dematerialised instructions to be sent
Dealing in investments as agent
Dealing in investments as principal
Entering into a regulated mortgage contract as lender
Making arrangements with a view to regulated mortgage contracts
Making arrangements with a view to transactions in investments
Managing investments
Safeguarding and administration of assets (without arranging)
Sending dematerialised instructions
FCA disciplinary action
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Customer compensation schemes
The FCA has ordered this firm to review past sales and pay back customers who lost out.
August 2013Following a finding of mis-selling against Card Protection Plan Limited ('CPPL'), in respect of those customers who were mis-sold policies.
The FCA's wording
Amendment to a consumer redress exercise
The Requirements became effective on 13 August 2013. The Requirements shall be supplemented as follows: The definition of 'Scheme of Arrangement' at paragraph 1.28 of the Requirements shall mean the solvent scheme of arrangement under Part 26 of the Companies Act 2006 as sanctioned by the Court on 14 January 2014 (as subsequently modified in accordance with its terms) and as described more particularly in Annex 1 to this Supplemental Requirement. Changes to the Scheme of Arrangement as appended to Part 1 of Annex C to the Requirements are highlighted through underlined or struck through text. All references in the Requirements to ”Scheme Document shall be references to the Scheme of Arrangement described more particularly in Annex 1 hereto. Paragraph 5.1 of Part 3 of Annex C of the Requirements shall be amended so as to read as follows: If a Scheme Creditor disagrees with the amount of compensation payable to him, he may initiate the Dispute Resolution Procedure to refer the dispute to the Scheme Adjudicator, provided he does so within the time limits specified in Clauses 4.5 and 4.8 of the Scheme Document. If a Scheme Creditor disagrees with the rejection of his Claim Form by the Scheme Administrators, and provided that the Claim Form was received on or before 22 July 2016, he may initiate the Dispute Resolution Procedure to refer the dispute to the Scheme Adjudicator, provided he does so within the time limits specified in Clauses 4.7 to 4.9 of the Scheme Document.
Firm must undertake a consumer redress exercise
The firm is required to establish and operate a consumer redress scheme following a finding of mis-selling against Card Protection Plan Limited ('CPPL'), in respect of those customers who were mis-sold policies. 'Policies' (or 'policy') means CPPL's Card Protection Product, where the sale (or renewal) was on or after 14 January 2005 and was before the relevant Amendment Date (as defined in the scheme documentation); and/or CPPL's Identity Protection Product, where the sale (or renewal) was on or after 14 January 2005 and the sale was by telephone. The amount of redress may be calculated to off-set any claims made under the policy. This customer redress scheme must be implemented no later than 30 April 2014. Such consumer redress scheme shall be binding on the Financial Ombudsman Service. Further details are available on the FCA website: www.fca.org.uk
Companies House record
The company behind the firm: its status, age, registered office and directors.
A firm is run by people, and their other companies are their track record:
what they built, what closed, and anything that failed. It is the check most
people never think to make.
other companies
14
closed down
1
went insolvent
1
Lorem Ipsum Holdings LtdDirector · 2014 to 2019Dissolved
Dolor Sit LtdDirector · since 2016FCA-registeredActive
Amet Consectetur Property Services LtdDirector · 2011 to 2015In liquidation
Adipiscing Elit Group LLPSecretary · since 2020Active
In the full report: all 14 companies, named
What each company does, and whether it is still trading
Which of these 10 directors sit on each board, and since when
The one that went into liquidation or administration
The 3 on the FCA register
The 3 companies these 10 directors run together
All 74 people who have ever been directors, with their dates
Key dates in its history
Morgan Stanley Bank International’s history from the FCA register and Companies House, newest first.
FCA warned the public about a scam impersonating this firm
FCA warning list
2016
28 June 2016
Morgan Stanley Investments (UK) took control (75–100% of shares)
Companies House
2013
22 August 2013
FCA ordered a customer compensation scheme
FCA register
1 April 2013
Regulated by the FCA from this date
Regulated by the Prudential Regulation Authority from this date
FCA register
2004
2 August 2004
Changed its registered name from "Morgan Stanley Dean Witter Bank Limited"
FCA register
2001
1 December 2001
Regulated by the Financial Services Authority from this date
Became authorised by the FCA
FCA register
11 April 2001
Regulated by the Securities and Futures Authority from this date
FCA register
1999
23 February 1999
Incorporated at Companies House
Companies House
In the full report: all 155 events
All 155 events in its history (10 shown here)
Every director appointment and resignation: 138
Firms connected to Morgan Stanley Bank International
Other FCA-listed firms that share a director, phone number or address with Morgan Stanley Bank International. A link shows who the firm is tied to, not whether either can be trusted.
connected firms
6
share a director
2
share its phone number
6
Lorem Ipsum Finance LtdAuthorisedShared director
Dolor Sit LtdNo longer authorisedSame phone number
Amet Consectetur Capital Partners LtdAppointed representativeSame postcode
Adipiscing LLPAuthorisedShared director
In the full report: all 6 connected firms, named
How each is linked: shared directors (2), the same phone number (6), the same postcode (3)
Who links each one: the named directors, with dates
Firms like Morgan Stanley Bank International
Other firms of the same type (bank or building society), nearest first.
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Morgan Stanley Bank International
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
14 other companies its directors have run, named
3 background checks on its contact details
All 155 events in its history
6 connected firms, named, and who links them
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FirmSearch Report
Morgan Stanley Bank International Limited
Reference 195430 2 November 2026
Frequently asked questions about this firm
Is Morgan Stanley Bank International Limited FCA authorised?
Yes, Morgan Stanley Bank International Limited (FRN 195430) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as a bank or building society. The FCA has placed no limits on its permissions.
What is Morgan Stanley Bank International’s phone number and website?
The FCA register lists the phone number 020 7425 8000 and the website morganstanley.com for Morgan Stanley Bank International. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 6 other FCA firms.
Is Morgan Stanley Bank International a scam or clone?
Scammers have impersonated Morgan Stanley Bank International: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Morgan Stanley Bank International, shown on this page.
Is my money safe with Morgan Stanley Bank International?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Morgan Stanley Bank International to the Financial Ombudsman Service, free of charge.
Who owns Morgan Stanley Bank International?
Morgan Stanley Bank International is owned by Morgan Stanley Investments (UK), which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 28 June 2016.
Who runs Morgan Stanley Bank International?
Companies House lists 10 directors of Morgan Stanley Bank International: Noreen Philomena Whyte, Paul David Taylor, Melanie Jane Richards, Megan Veronica Butler, Jane Elizabeth Pearce, Anthony Philip Mullineaux and 4 more.
How long has Morgan Stanley Bank International been in business?
The company was formed on 23 February 1999, and has held its current FCA authorisation since December 2001.
Does Morgan Stanley Bank International use any other names?
It trades as Advantage and Advantage Home Loans. It has previously used the name Morgan Stanley Dean Witter Bank Limited.