Acts as an e-money agent
This firm does not hold FCA authorisation of its own, and acts as an e-money agent under another firm's authorisation.
- Agent for 2 years
- No FCA actions
- Active company since 2016
- Accounts filed up to 31 December 2025
- Your funds are not FSCS protected
Responsible principal firm
TrueLayer Limited Reference number: 901096 View firm →Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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No phone number on the FCA register
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Address
The Old Chapel Union Way, Witney,, Witney,, OX28 6HD, United Kingdom
In the full report: 1 background check
- Who else gives the postcode OX28 6HD
Other names (1)
If you were contacted under any of these names, it is this firm.
- Magic Booking Trading name: A name it trades under now.
Past FCA permissions and consumer protection
- Protection works through the principalThis firm acts as an agent of an authorised payment or e-money firm rather than holding its own authorisation. FSCS does not protect money held by an agent. Funds should be safeguarded by the principal, and the Financial Ombudsman Service may still be able to look at a complaint.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company name
- MYPLAYSERVICE LIMITED
- Company number
- 10357880 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 2 September 2016 (10 years old)
- Registered office
- First Floor 1 Des Roches Square, Witan Way, Witney, Oxfordshire, OX28 4BE, United Kingdom
- Nature of business
-
- Web portals (SIC 63120)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Carine Grascher | Director | Jan 1970 | 2 Sep 2016 | None |
| Andrew James Norton | Director | Oct 1984 | 3 Dec 2018 | 20 other companies |
| Theo Merlin | Director | Aug 1997 | 20 Mar 2026 | 1 other company |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 21
- closed down
- 9
- still active
- 12
In the full report: all 21 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
Filed accounts and finances
Net assets
£867k
+11% from £781k
Cash at bank
£510k
+42% from £360k
Owed within a year
£549k
+10% from £498k
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 10357880. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
MyPlayservice’s history from the FCA register and Companies House, newest first.
2023
6 December 2023
- Status on the FCA register became "EMD Agent"
FCA register
2022
25 March 2022
- Andrew Norton became a part-owner (25–50% of shares)
Companies House
2016
2 September 2016
- Incorporated at Companies House
- Carine Grascher became the majority owner (50–75% of shares)
Companies House
In the full report: all 8 events
- All 8 events in its history (4 shown here)
- Every director appointment and resignation: 3
Firms like MyPlayservice
Other firms of the same type (payment or money transfer firm), nearest first.
In the Oxford (OX) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on MyPlayservice
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 21 other companies its directors have run, named
- 1 background check on its contact details
- 7 years of accounts, charted
- All 8 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Report a scam to the FCA fca.org.uk