National Savings and Investments

National Savings and Investments (FRN 926725) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. National Savings and Investments (FRN 926725) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not National Savings and Investments. Example: if National Savings and Investments refers you to a financial adviser, the advice should come from the principal firm, not from National Savings and Investments itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

The FCA register lists the phone number 01253 832007 for National Savings and Investments. If you were given different contact details, use these to check with the firm before going any further.

National Savings and Investments is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for National Savings and Investments's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

In January–June 2025, the Financial Ombudsman Service received 151 new complaints about National Savings and Investments, and upheld 35% of those it decided.