NCO Europe Limited

Reference number: 662151

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When ncoeurope.com first appeared online, and whether it can receive email
  • What kind of line 0330 060 1122 is
  • Who else gives the postcode PR1 1AF
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • NCO Regain Trading name
  • NCO Resolve Trading name
  • NCO Revive Trading name

Past FCA permissions and consumer protection

  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Permissions on the FCA record

  • Lend or arrange credit
Show FCA detail (2 permissions)
  • Debt Administration
  • Debt-collecting

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
03122581
Company status
Active
Company type
Private limited company
Incorporated
6 November 1995 (30 years old)
Registered office
New City House, 57-63 Ringway, Preston, Lancs, PR1 1AF
Nature of business
  • Activities of call centres (SIC 82200)

Directors and company secretaries

Name Role Born Appointed Other companies
Nick John Ford Director Oct 1967 12 Sep 2005 4 other companies
Sonya Bernadette Bilsborough Director Aug 1969 24 Nov 2014 1 other company

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
5
closed down
3
still active
2

In the full report: all 5 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 18 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2025Full accountsAudited

Profit before tax

£847k

+61% from £526k

Net assets

£3.77m

−20% from £4.72m

Cash at bank

£881k

+31% from £674k

Owed within a year

£1.49m

+2.4% from £1.45m

The accounts for the year to 31 December 2025 do not tag turnover in a form that can be read automatically, so it is not shown. The last tagged figure is £16.5m, for the year to 31 December 2022.

Profit before tax

In the full report: all 7 years of accounts

  • Every year from 2019 to 2025
  • Both charts, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 03122581. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

NCO Europe’s history from the FCA register and Companies House, newest first.

Key events (12) All events (48)

2019

24 September 2019

  • Nicholas John Ford gave up control

Companies House

1 February 2019

  • Alorica UK Limited gave up control
  • Nco Holdings Ltd took control (75–100% of shares)
  • Nicholas John Ford took control (75–100% of shares)

Companies House

2018

29 June 2018

  • Alorica UK Limited took control (75–100% of shares)
  • Andy Ming Lee stopped being the majority owner

Companies House

2016

30 June 2016

  • Andy Ming Lee became the majority owner (50–75% of shares)

Companies House

8 April 2016

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

2005

12 September 2005

  • Board replaced: its only director left and 3 new directors took over

Companies House

1997

1 May 1997

  • Board replaced: its only director left and a new director took over

Companies House

1995

6 November 1995

  • Incorporated at Companies House

Companies House

In the full report: all 48 events

  • All 48 events in its history (12 shown here)
  • Every director appointment and resignation: 32
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Firms like NCO Europe

Other firms of the same type (debt collector), nearest first.

In Preston

Suresite Card Services LimitedPrestonSee the registerBrendan Fisher LimitedPrestonAuthorisedJc Recoveries LimitedPrestonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on NCO Europe

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 5 other companies its directors have run, named
  • 3 background checks on its contact details
  • 7 years of accounts, charted
  • All 48 events in its history

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Frequently asked questions about this firm

Is NCO Europe Limited FCA authorised?
Yes, NCO Europe Limited (FRN 662151) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2016 and works as a debt collector. The FCA has placed no limits on its permissions.
What is NCO Europe’s phone number and website?
The FCA register lists the phone number 0330 060 1122 and the website ncoeurope.com for NCO Europe. If you were given different contact details, use these to check with the firm before going any further.
Is NCO Europe a scam or clone?
NCO Europe is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with NCO Europe?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how NCO Europe handles your money, so check the specific product before you commit. You can also refer complaints about NCO Europe to the Financial Ombudsman Service, free of charge.
Who owns NCO Europe?
NCO Europe is owned by Nco Holdings Ltd, which holds 75–100% of shares, since 1 February 2019. Before that, it was controlled by Mr Andy Ming Lee, Mr Nicholas John Ford and Alorica UK Limited.
Who runs NCO Europe?
Companies House lists 2 directors of NCO Europe: Nick John Ford and Sonya Bernadette Bilsborough.
How long has NCO Europe been in business?
The company was formed on 6 November 1995, and has held its current FCA authorisation since April 2016.
What do NCO Europe’s latest accounts show?
Its latest accounts, to 31 December 2025, show profit before tax of £847k (+61% from £526k) and net assets of £3.77m (−20% from £4.72m).
Does NCO Europe use any other names?
It trades as NCO Regain, NCO Resolve and NCO Revive.

Sources and links

The full report on NCO Europe Limited

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