New Look Retailers Limited: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 10 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 1982

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

newlook.com (opens in a new tab)
Phone number

020 3219 7200
Address

The Hickman - GPE, 2 Whitechapel Road, London, E1 1EW, United Kingdom

In the full report: 3 background checks

When newlook.com first appeared online, and whether it can receive email
What kind of line 020 3219 7200 is
Who else gives the postcode E1 1EW

Other names (1)

If you were contacted under any of these names, it is this firm.

New Look Trading name: A name it trades under now.

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (1 permission)

Credit Broking

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Concerns on the company record

This company has insolvency history on record.

Company number: 01618428 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 1 March 1982 (44 years old)
Registered office: New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ
Nature of business: Retail sale of clothing in specialised stores (SIC 47710)
Retail sale of footwear in specialised stores (SIC 47721)
Retail sale of leather goods in specialised stores (SIC 47722)
Retail sale via mail order houses or via Internet (SIC 47910)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Richard John Collyer	Director	Mar 1974	14 Feb 2017	21 other companies
Nicola Lucas	Secretary	Not published	15 Jun 2021	–

Other companies run by its director

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 21
closed down: 18
still active: 3

In the full report: all 21 companies, named

What each company does, and whether it is still trading
Which of its director sits on each board, and since when
Any that went into liquidation or administration
All 30 people who have ever been directors, with their dates

Key dates in its history

New Look Retailers’s history from the FCA register and Companies House, newest first.

Key events (4) All events (65)

2016

6 April 2016

New Look Limited took control (75–100% of shares)

Companies House

17 March 2016

Regulated by the FCA from this date
Became authorised by the FCA

FCA register

1982

1 March 1982

Incorporated at Companies House

Companies House

In the full report: all 65 events

All 65 events in its history (4 shown here)
Every director appointment and resignation: 58

Firms connected to New Look Retailers

Other FCA-listed firms that share a director, phone number or address with New Look Retailers. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 3
share its postcode: 3

In the full report: all 3 connected firms, named

How each is linked: the same postcode (3)
Who links each one: the named directors, with dates

Firms like New Look Retailers

Other firms of the same type (retailer), nearest first.

In London

Ikea LimitedLondonAuthorised Argos LimitedLondonAuthorised Marks and Spencer P.L.C.LondonAuthorised Currys Group LimitedLondonAuthorised Ticketmaster UK LimitedLondonAuthorised S & H Audio LimitedLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on New Look Retailers

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

21 other companies its directors have run, named
3 background checks on its contact details
All 65 events in its history
3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is New Look Retailers Limited FCA authorised?

Yes, New Look Retailers Limited (FRN 723648) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since March 2016 and works as a retailer. The FCA has placed no limits on its permissions.

What is New Look Retailers’ phone number and website?

The FCA register lists the phone number 020 3219 7200 and the website newlook.com for New Look Retailers. If you were given different contact details, use these to check with the firm before going any further.

Is New Look Retailers a scam or clone?

New Look Retailers is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with New Look Retailers?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how New Look Retailers handles your money, so check the specific product before you commit. You can also refer complaints about New Look Retailers to the Financial Ombudsman Service, free of charge.

Who owns New Look Retailers?

New Look Retailers is owned by New Look Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.

Who runs New Look Retailers?

Companies House lists one director of New Look Retailers: Richard John Collyer.

How long has New Look Retailers been in business?

The company was formed on 1 March 1982, and has held its current FCA authorisation since March 2016.

Does New Look Retailers use any other names?

It trades as New Look.