NRS-UK Limited: FCA regulated?

Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Appointed for under a year
Protected through the principal
No FCA actions
Active company since 2025

Responsible principal firm

MARK BATES LIMITED Reference number: 308390 Authorised View firm →

What does this mean?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
NRS-UK Limited (FRN 1045033) is an AR of MARK BATES LIMITED (FRN 308390). When you use NRS-UK's services, the FCA authorisation sits with the principal firm.
Example: if you take financial advice from NRS-UK, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

completecareshop.co.uk (opens in a new tab)
Phone number

01376 315505
Address

1 Turing Court, Great Notley, Braintree, Essex, CM77 7AT, United Kingdom

In the full report: 3 background checks

When completecareshop.co.uk first appeared online, and whether it can receive email
What kind of line 01376 315505 is, and the 3 other firms that give it
Who else gives the postcode CM77 7AT

Other names (2)

If you were contacted under any of these names, it is this firm.

Complete Care Shop Trading name: A name it trades under now.
NRS Trading name: A name it trades under now.

FCA permissions and consumer protection

Protection through the principal firm
Protection works through Mark Bates Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 16629004 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 5 August 2025 (1 year old)
Registered office: 1 Turing Court, Great Notley, Braintree, Essex, CM77 7AT, England
Nature of business: Retail sale of medical and orthopaedic goods in specialised stores (not incl. hearing aids) not elsewhere classified (SIC 47749)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Malcolm John Harrison	Director	Mar 1951	5 Aug 2025	None
Thomas Edward Stansfield	Director	Feb 1987	5 Aug 2025	8 other companies
William Harrison	Director	Mar 1987	5 Aug 2025	None
Venessa Jane Hodgson	Director	Oct 1974	14 Oct 2025	4 other companies
Mark Pierre Baumann	Director	Mar 1974	14 Oct 2025	None

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 11
closed down: 1
are FCA-registered: 3

In the full report: all 11 companies, named

What each company does, and whether it is still trading
Which of these 5 directors sit on each board, and since when
Any that went into liquidation or administration
The 3 on the FCA register
The 1 company these 5 directors run together
All 7 people who have ever been directors, with their dates

Key dates in its history

Nrs-UK’s history from the FCA register and Companies House, newest first.

Key events (3) All events (14)

2025

6 November 2025

Became an appointed representative

FCA register

5 August 2025

Incorporated at Companies House
Mobilitas Group Limited took control (75–100% of shares)

Companies House

In the full report: all 14 events

All 14 events in its history (3 shown here)
Every director appointment and resignation: 9

Firms connected to Nrs-UK

Other FCA-listed firms that share a director, phone number or address with Nrs-UK. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 2
share a director: 2
share its phone number: 2

In the full report: all 2 connected firms, named

How each is linked: shared directors (2), the same phone number (2), the same postcode (2)
Who links each one: the named directors, with dates
1 past link through former directors

Firms like Nrs-UK

Other firms of the same type (retailer), nearest first.

In Braintree

Mobigo-UK LimitedBraintreeAppointed representative Careco (UK) LimitedBraintreeAuthorised Cyrano LimitedBraintreeAuthorised Easy Mobility (East Anglian) LtdBraintreeAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Nrs-UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

11 other companies its directors have run, named
3 background checks on its contact details
All 14 events in its history
2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is NRS-UK Limited FCA authorised?

NRS-UK Limited (FRN 1045033) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does appointed representative mean for Nrs-UK?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. NRS-UK Limited (FRN 1045033) is an AR of MARK BATES LIMITED (FRN 308390). When you use Nrs-UK's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Nrs-UK, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Nrs-UK’s phone number and website?

The FCA register lists the phone number 01376 315505 and the website completecareshop.co.uk for Nrs-UK. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 3 other FCA firms.

Is Nrs-UK a scam or clone?

Nrs-UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Nrs-UK?

Protection works through Mark Bates Limited, the principal firm responsible for Nrs-UK's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who owns Nrs-UK?

Nrs-UK is owned by Mobilitas Group Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 5 August 2025.

Who runs Nrs-UK?

Companies House lists 5 directors of Nrs-UK: Malcolm John Harrison, Thomas Edward Stansfield, William Harrison, Venessa Jane Hodgson and Mark Pierre Baumann.

How long has Nrs-UK been in business?

The company was formed on 5 August 2025.

Does Nrs-UK use any other names?

It trades as Complete Care Shop and NRS.