One Call Claims Limited

Reference number: 714016

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When onecallclaims.co.uk first appeared online, and whether it can receive email
  • What kind of line 01302 558620 is
  • Who else gives the postcode DN4 5JQ
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Commercial Legal Limited Former name

FCA permissions and consumer protection

  • Lend or arrange credit · Hire out goods to consumers No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Claims management No FSCS cover
    Money you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (6 permissions)
  • Credit Broking
  • Debt Adjusting
  • Debt-counselling
  • Entering into Regulated Consumer Hire Agreements as owner
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement
  • Seeking out, referrals and identification of claims or potential claims (personal injury claim; financial services or financial product claim; housing disrepair claim; claim for a specified benefit; criminal injury claim; employment related claim)

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
04698407
Company status
Active
Company type
Private limited company
Incorporated
14 March 2003 (23 years old)
Registered office
Jupiter First Point, Balby Carr Bank, Doncaster, South Yorkshire, DN4 5JQ, England
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name Role Born Appointed Other companies
John Lawrence Radford Director Dec 1965 14 Mar 2003 8 other companies
John Matthew Parker Director May 1976 12 Mar 2008 56 other companies
Peter Graham Long Director Dec 1986 1 Dec 2016 4 other companies
Joanne Sarah Rice Director May 1990 5 Jan 2024 1 other company
Selina Griffin Secretary Not published 28 Mar 2025 –

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
61
closed down
45
are FCA-registered
2

In the full report: all 61 companies, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 2 on the FCA register
  • The 6 companies these 4 directors run together
  • All 8 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2025Full accountsAudited

Turnover

£9.62m

+11% from £8.63m

Profit before tax

−£3.08m

Down £2.51m from −£565k

Net assets

£3.81m

−46% from £7.06m

Cash at bank

£62.5k

−72% from £222k

Turnover and profit

In the full report: all 7 years of accounts

  • Every year from 2019 to 2025
  • Both charts, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 04698407. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

One Call Claims’s history from the FCA register and Companies House, newest first.

Key events (9) All events (23)

2025

16 October 2025

  • John Lawrence Radford gave up control

Companies House

22 January 2025

  • One Call Group Companies Limited took control (75–100% of shares)

Companies House

2019

11 October 2019

  • Changed its registered name from "Commercial Legal Limited"

FCA register

31 March 2019

  • No longer regulated by the Claims Management Regulator

FCA register

2016

15 April 2016

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

6 April 2016

  • John Lawrence Radford took control (75–100% of shares)

Companies House

2007

26 July 2007

  • Regulated by the Claims Management Regulator from this date

FCA register

2003

14 March 2003

  • Incorporated at Companies House

Companies House

In the full report: all 23 events

  • All 23 events in its history (9 shown here)
  • Every director appointment and resignation: 12
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Firms connected to One Call Claims

Other FCA-listed firms that share a director, phone number or address with One Call Claims. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
3
share a director
2
share its postcode
3

In the full report: all 3 connected firms, named

  • How each is linked: shared directors (2), the same postcode (3)
  • Who links each one: the named directors, with dates
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Firms like One Call Claims

Other firms of the same type (claims management firm), nearest first.

Elsewhere in the UK

About Claims LtdLondonAuthorisedAbu ShabirBirminghamAuthorisedAccident Assist Nottingham LimitedNottinghamAuthorisedAccident Claims CareWokingAuthorisedAccident Claims Help Time LtdHounslowAuthorisedAccident Direct Claims LimitedBirminghamAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on One Call Claims

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 61 other companies its directors have run, named
  • 3 background checks on its contact details
  • 7 years of accounts, charted
  • All 23 events in its history
  • 3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is One Call Claims Limited FCA authorised?
Yes, One Call Claims Limited (FRN 714016) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2016 and works as a claims management firm. The FCA has placed no limits on its permissions.
What is One Call Claims’ phone number and website?
The FCA register lists the phone number 01302 558620 and the website onecallclaims.co.uk for One Call Claims. If you were given different contact details, use these to check with the firm before going any further.
Is One Call Claims a scam or clone?
One Call Claims is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with One Call Claims?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how One Call Claims handles your money, so check the specific product before you commit. You can also refer complaints about One Call Claims to the Financial Ombudsman Service, free of charge.
Who owns One Call Claims?
One Call Claims is owned by One Call Group Companies Limited, which holds 75–100% of shares, since 22 January 2025. Before that, it was controlled by Mr John Lawrence Radford.
Who runs One Call Claims?
Companies House lists 4 directors of One Call Claims: John Lawrence Radford, John Matthew Parker, Peter Graham Long and Joanne Sarah Rice.
How long has One Call Claims been in business?
The company was formed on 14 March 2003, and has held its current FCA authorisation since April 2016.
What do One Call Claims’ latest accounts show?
Its latest accounts, to 31 December 2025, show turnover of £9.62m (+11% from £8.63m) and profit before tax of −£3.08m (down £2.51m from −£565k).
Does One Call Claims use any other names?
It has previously used the name Commercial Legal Limited.

Sources and links

The full report on One Call Claims Limited

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