OneFamily Advice Limited: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 8 years
Your funds are protected by FSCS
No FCA actions
Active company since 2014

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

onefamily.com (opens in a new tab)
Phone number

0344 892 0920
Address

Family Assurance Friendly Society Ltd, 15-18 West Street, Brighton, Brighton And Hove, BN1 2RL, United Kingdom

In the full report: 3 background checks

When onefamily.com first appeared online, and whether it can receive email
What kind of line 0344 892 0920 is, and the 3 other firms that give it
Who else gives the postcode BN1 2RL

Other names (3)

If you were contacted under any of these names, it is this firm.

Beagle Street Trading name: A name it trades under now.
OneFamily Trading name: A name it trades under now.
Family Money Limited Former name: A name it was registered under before.

FCA permissions and consumer protection

Give regulated advice FSCS may apply
A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
Manage or trade investments FSCS may apply
Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
Sell or arrange insurance FSCS may apply
Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
Advise on or arrange mortgages FSCS may apply
Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (9 permissions)

Advising on investments (except on Pension Transfers and Pension Opt Outs)
Advising on regulated mortgage contracts
Arranging (bringing about) deals in investments
Arranging (bringing about) regulated mortgage contracts
Assisting in the administration and performance of a contract of insurance
Credit Broking
Debt-counselling
Making arrangements with a view to regulated mortgage contracts
Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 09188369 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 28 August 2014 (12 years old)
Registered office: 16-17 West Street West Street, Brighton, East Sussex, BN1 2RL
Nature of business: Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Philippa Jane Herz	Director	Aug 1968	14 Dec 2017	19 other companies
Jamshaid Islam	Director	Feb 1975	1 Jan 2020	26 other companies
Jacqueline Claire Davies	Director	Mar 1979	26 Apr 2024	None
Josie Green	Secretary	Not published	1 Nov 2023	–

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 30
closed down: 11
are FCA-registered: 8

In the full report: all 30 companies, named

What each company does, and whether it is still trading
Which of these 3 directors sit on each board, and since when
Any that went into liquidation or administration
The 8 on the FCA register, including one no longer authorised
The 15 companies these 3 directors run together
All 12 people who have ever been directors, with their dates

Key dates in its history

OneFamily Advice’s history from the FCA register and Companies House, newest first.

Key events (4) All events (30)

2017

3 November 2017

Regulated by the FCA from this date
Became authorised by the FCA

FCA register

3 March 2017

Changed its registered name from "Family Money Limited"

FCA register

2014

28 August 2014

Incorporated at Companies House

Companies House

In the full report: all 30 events

All 30 events in its history (4 shown here)
Every director appointment and resignation: 21

Firms connected to OneFamily Advice

Other FCA-listed firms that share a director, phone number or address with OneFamily Advice. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 6
share a director: 3
share its phone number: 3

In the full report: all 6 connected firms, named

How each is linked: shared directors (3), the same phone number (3), the same postcode (5)
Who links each one: the named directors, with dates
5 past links through former directors

Firms like OneFamily Advice

Other firms of the same type (mortgage adviser or broker), nearest first.

In Brighton

Adam James Financial Services LimitedBrightonAuthorised Barry Robert MorrisBrightonAuthorised Elmgrove Financial Services LimitedBrightonAuthorised Everest Mortgage Services LimitedBrightonAuthorised LNC Financial LimitedBrightonAuthorised M.E.C Mortgages LimitedBrightonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on OneFamily Advice

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

30 other companies its directors have run, named
3 background checks on its contact details
All 30 events in its history
6 connected firms, named, and who links them

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Frequently asked questions about this firm

Is OneFamily Advice Limited FCA authorised?

Yes, OneFamily Advice Limited (FRN 783577) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since November 2017 and works as a mortgage adviser or broker. The FCA has placed no limits on its permissions.

What is OneFamily Advice’s phone number and website?

The FCA register lists the phone number 0344 892 0920 and the website onefamily.com for OneFamily Advice. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 3 other FCA firms.

Is OneFamily Advice a scam or clone?

OneFamily Advice is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with OneFamily Advice?

Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about OneFamily Advice to the Financial Ombudsman Service, free of charge.

Who runs OneFamily Advice?

Companies House lists 3 directors of OneFamily Advice: Philippa Jane Herz, Jamshaid Islam and Jacqueline Claire Davies.

How long has OneFamily Advice been in business?

The company was formed on 28 August 2014, and has held its current FCA authorisation since November 2017.

Does OneFamily Advice use any other names?

It trades as Beagle Street and OneFamily. It has previously used the name Family Money Limited.